Department Assistant, Arts and Communication

Posting Details

Posting Information

External Posting Number 20130690P Position Number INST.DEPTASST.ARCO.26 Position Title Department Assistant, Arts and Communication Position Type Support Staff Classification Pay Grade 12 Department Arts and Communication Division Discipline: Work Schedule

This regular, full-time support staff position will work Mondays through Friday, from 8:00am to 5:00pm, with flexible or extended hours as needed by the department or the College.

Regular on-campus presence is expected for all KCC employees. Any flexible and/or hybrid work schedules are subject for review, approval, and/or change based on the needs of the College.

RESPONSIBILITIES include but are not limited to the following

SEE JOB DUTIES BELOW.

Position Summary

In accordance with the mission and vision of Kellogg Community College, the Arts and Communication Department Assistant provides support to department management, students, faculty, adjunct faculty and community stakeholders. Assists student workers and other departmental support staff in meeting department goals and objectives to support student success, retention and completion. Collaborates across departments and divisions to ensure accuracy and completion of departmental tasks and responsibilities.

Kellogg Community College is located in Battle Creek, Michigan, a community of approximately 54,000 people. Leisure activities, natural resources and learning opportunities provide a foundation for residents. Located along the I-94 interstate, Battle Creek is within 30 minutes of Kalamazoo, 60 minutes of Lansing and Grand Rapids and within three hours of Detroit, Chicago and Indianapolis.

KCC Equity Statement

At Kellogg Community College, we are committed to creating an inclusive environment where we foster respect for others and our differences, support cultural understanding, demonstrate ethical behavior and champion social justice. We will accomplish this by:

• Deepening our understanding of diversity, equity and inclusion through learning, engagement with others and personal reflection;
• Valuing the lived experiences and perspectives of others while nurturing and understanding the differences between us;
• Rejecting all forms of prejudice, discrimination and racism; and
• Advancing integrity, justice and civility among and between us.

Physical Demands

The job responsibilities are performed in an office area and presentation venues. Travel by car required. The job has intermittent periods during which continuous physical exertion is required, such as independent mobility between work areas, sitting, stooping, bending, lifting material or equipment, some of which may be heavy or awkward (8 - 45 pounds). Typically requires regular use of one or more physical senses of medium intensity and long duration. Must meet reasonable deadlines, quotas or demands for accuracy, and may be involved in some mildly unpleasant situations.

Minimum Qualifications

• One (1) year post-secondary education or equivalent from an accredited college or university plus one (1) year of related experience OR two or more (2+) years of related, relevant experience. [If post-secondary education is a factor in meeting minimum qualifications, please ensure unofficial transcripts are uploaded to be considered.]
• Ability to work with MS Office, most especially Word, Excel, and Outlook or similar level applications at an intermediate level.
• One (1) year in office setting and working with a diverse population.
• Demonstrated strong communication skills, organizational skills, and on-time reliability.

Preferred but not Required

• Associate degree from an accredited college or university.

Proposed Salary

According to the published support staff salary schedule, Classification Pay Grade 12, 2026-2027 starting hourly wage range, step one $20.42 to step five $25.26. Internal applicants may refer to Article 22, Section 5B.

Special Instructions to Applicants

To be considered, all required materials must be submitted no later than Monday, October 12, 2026, at 9:00 a.m. EDT, and it is the responsibility of the applicant to ensure all required materials are submitted by the closing date and time. [If post-secondary education is a factor in meeting minimum qualifications, please ensure unofficial transcripts are uploaded to be considered.]

If you would like your application reviewed to ensure it is complete and that all required documents have been uploaded correctly, please contact Human Resources at hr@kellogg.edu or 269-565-2074 before the job posting closure date and time. Only online applications will be accepted; paper applications will be returned to the applicant. As part of the interview process, applicants will be asked to complete a skills test. If you have any questions about the online application process, please contact Human Resources using the information above.

Projected Hire Date External Posting Date 09/17/2026 External Closing Date 10/12/2026 External Closing Time 9:00 a.m. EDT Internal Posting Date 09/10/2026 Internal Closing Date 09/17/2026

Job Duties

Essential Function Frontline Functions Description

• Provide administrative support for the Department Chair.
• Rapidly evaluate and correctly respond to queries, assist, analyze, and triage daily academic issues for students, faculty, staff, and community stakeholders.
• Evaluate real-time issues by interpreting each situation, formulating next steps, and advising or deferring to Department Chair.
• Resolve student account issues within and across departments.

Essential Function Yearlong Schedule Description

• In collaboration with the Department Chair and faculty, compile data for the yearlong schedule, including multiple interrelated entries.
• Evaluate for time and space conflicts, identify discrepancies, reach out across the department, and make recommendations for resolution.
• In adherence to college deadlines, prepare yearlong Master Schedule file for approval by the Department Chair and entry by Registration.
• Respond to feedback from Registration to address issues and changes, validating all revisions.
• Solicit timely faculty submissions of bookstore text/resource adoption information for chair approval and final submission to the KCC Bookstore by the established deadlines.

Essential Function Enrollment Support Description

• Assist students, parents, College personnel, and community stakeholders with department-related enrollment issues.
• Rapidly evaluate and correctly process registration requests, such as petitions, prerequisite verifications, and late add requests.
• Timely and appropriately respond to student inquiries about course registration rules.
• Answer questions about programs and course/section information.
• Assist the Department Chair and other departments in identifying improvements to processes and practices to maximize enrollment.

Essential Function Interdepartmental Coordination Description

• Gather and verify data and resources, compile reports for departmental and interdepartmental projects as needed in a timely fashion.
• Coordinate core course materials by communicating and verifying with Department Chair, faculty, publishers, and the KCC Bookstore.
• In collaboration with Math/Science and Business/IT Department Assistants, coordinate the needs of English faculty located in the 4th-floor Sojourner Truth Building office suite (TRU-401).

Essential Function Confidential Processes Description

• Maintain confidentiality of student and personnel information used to fulfill departmental requests and processes.
• Prepare and maintain highly confidential documents related to student, personnel, and financial processes for the department.
• In collaboration with the Department Chair, accurately create and calculate faculty load sheets for faculty and chair/dean approval.
• Create assignment contracts and Payroll Authorization Forms for adjunct teaching assignments and full-time faculty overload.
• Prepare purchase orders and check requests as approved by the Department Chair.

Essential Function Adjunct Support Description

• Provide basic orientation and guidance to adjunct faculty.
• Assist adjuncts with semester start-up requirements, textbook/teaching resource access, and KCC systems.
• Act as departmental liaison for college processes such as requests for duplication and work orders.
• Assist the Chair with monitoring timely submission of course syllabi, final grades, and assessment/Service Learning data, as well as meeting other key deadlines.

Essential Function Departmental/Divisional Operations Description

• Collaborate with the Chair to monitor course staffing and enrollment and provide accurate, up-to-date staffing and enrollment information upon request.
• Coordinate departmental events and meetings by evaluating time and space availability, scheduling facilities, issuing invitations, scheduling catering, and monitoring the departmental budget.
• Provide support to instrumental music faculty in checking out instruments, ordering music purchases, checking out music from the music library, and arranging details of their performances.
• Participate in student employee selection and orientation; monitor student employee hours worked; refer any issues to Department Chair.
• In the absence of the Department Chair, evaluate real-time issues, problem-solve, and make decisions based on established processes, with immediate implementation and Department Chair follow-up.
• Provide temporary basic support for the Arts and Science Division, in the absence of Department Assistants, as needed and as requested by the supervisor.

Supplemental Questions

Required fields are indicated with an asterisk (*).

• • Please choose the appropriate box below that best describes your education and experiential background. (Years of experience are considered on a full-time equivalency basis.)

• I have at least one (1) year of post-secondary education as well as one or more (1+) years of related work experience (Please attach unofficial transcripts showing completed coursework).

• I do not have any post-secondary education, but have at least two (2+) years of related work experience.

• I have post-secondary education but have less than one (<1) year of related work experience.

• • I have no post-secondary education and less than two (<2) years of related work experience.

  • • • Please describe briefly, yet with detail, your experience with MS Word, Excel, Outlook and/or other similar software applications.

    (Open Ended Question)

    • • Please describe your experience working in a professional office setting with a diverse population. Include the number of years of relevant experience and provide examples that demonstrate your strong communication and organizational skills, reliability, and ability to consistently meet deadlines.

    (Open Ended Question)

    • • How did you hear about this position?

    • AcademicCareers.com

    • Battle Creek Shopper

    • CareerBuilder

    • Chronicle of Higher Ed

    • Glassdoor

    • Hastings Reminder

    • Higher Education Recruitment Consortium (HERC) jobs

    • HigherEdJobs.com

    • Indeed

    • Inside Higher Ed

    • Internal Source

    • KCC Website

    • LinkedIn

    • Michigan Works

    • MITalent.org

    • Mlive

    • Other (please specify below)

    • If other, please specify

    (Open Ended Question)

    Applicant Documents

    Required Documents

    • Resume
    • Cover Letter

    Optional Documents

    • Unofficial Transcripts
    • Other Document