Dental Scheduling Coordinator

Be the First Impression. Create Exceptional Experiences.

A-Team Dental Staffing has partnered with a premier private dental practice in Los Angeles, CA, to identify an exceptional New Patient & Hygiene Coordinator.

This is an exciting opportunity to join a modern, patient-centered practice where outstanding customer service, organization, and relationship-building are at the heart of everything we do.

As the New Patient & Hygiene Coordinator, you will play a vital role in creating a seamless patient experience; from the very first phone call through scheduling, communication, and ongoing hygiene recare.

Responsibilities

• Welcome new patients with professionalism and warmth

• Manage and optimize the hygiene schedule for maximum efficiency

• Schedule new patient appointments and coordinate treatment appointments

• Confirm appointments and minimize schedule gaps

• Monitor hygiene reactivation and recall systems

• Answer incoming calls and provide exceptional customer service

• Verify insurance benefits and update patient information

• Maintain accurate patient records

• Communicate effectively with doctors, hygienists, and the front office team

• Help create an outstanding five-star patient experience

What We’re Looking For

We are seeking an energetic, organized, and patient-focused professional who enjoys building relationships and thrives in a fast-paced private practice.

The ideal candidate understands the importance of schedule optimization, patient retention, and delivering an exceptional experience from the very first interaction.

Requirements

• Minimum 2 years of dental front office experience

• Experience scheduling hygiene and new patient appointments

• Strong knowledge of dental terminology

• Familiarity with PPO insurance verification and benefits

• Experience managing hygiene recare and patient reactivation

• Excellent telephone etiquette and communication skills

• Outstanding customer service and interpersonal skills

• Strong attention to detail and organizational skills

• Ability to multitask in a fast-paced environment

• Experience with MGE (Management by Objectives) systems and practice philosophies preferred

• Experience with dental practice management software: Open Dental, Weave

• Positive attitude with a team-oriented mindset

Benefits

Competitive Compensation (DOE)

Paid Time Off

Paid Holidays

Growth Opportunities