Experienced Dental Regional Manager of Operations
We have an exciting opportunity to join our team as a Regional Manager of Operations (RMO), to lead multi-site operations within our network of very well established private dental practices. This position will require frequent travel to practices.
Job Responsibilities:
The primary role of the RMO is to work in a consultative manner with his/her assigned practices to provide support for their operations. This includes:
- Overseeing day-to-day operations of practices and their respective revenue .
- Assessing practice-level performance over time, and developing + implementing action plans to capture opportunities and achieve business goals (e.g., budget)
- Includes plans related to marketing, pricing, staff labor, operational workflows, and other areas of the business
- Building strong relationships with partner and associate dentists, identifying opportunities for doctor growth and retention, and supporting recruiting and hiring of new doctors to the region
- Collaborating with practice teams on development and implementation of tools, systems, processes, and training needed to enhance the ability of their office to serve their patients
- Coaching, mentorship, and training of key office personnel to build their leadership skills and enhance the performance of their teams
- Identifying and implementing strategic opportunities for growth, including expansion of facilities & services, and addition of new doctors
- The RDO will collaborate with multiple departments, including the C-suite, Finance, HR, Business Development and others.
Requirements
- Background in multi-site operations: including full P&L responsibility
- 5+ years of operational management experience with demonstrated ability to drive business results
- Clinical and administrative experience in dental operations is required
- Able to travel ~75% of the time
- Leadership & relationship-driven: builds great relationships with local practices & leaders, delegates appropriately, and uses talents of the team in best combination
- Business acumen: leverages knowledge of business strategies & fundamentals (e.g., labor management, budgets, service offerings) to drive business outcomes
- Results-oriented: demonstrates strong business planning skills, communicates objectives clearly to their teams, defines meaningful performance measures, follows up regularly, and provides coaching and assistance toward meeting goals
- Communications: excellent communications up and down the chain, in verbal and written forms (including email and presentations); English, grammatical proficiency
- Driven: self-starter, excellent time management skills, able to manage priorities across a network of practices, and ready to roll up your sleeves and get things done
- Education: Bachelor Degree required; MBA or other advanced degree preferred. Proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, etc.) and Dental Software (Open Dental a plus!)
We offer an amazing work environment and competitive compensation package.
If you are a dynamic leader with a track record of driving results, we invite you to apply for the position of Regional Director. Join our team and make a significant impact on our organization's growth and success.