Job Title: Dental Practice Administrator
Location: Gaithersburg, MD
Overview
We are seeking a highly motivated and experienced Dental Practice Administrator to lead front office operations at our Gaithersburg, MD location. Despite its smaller size (2 operatories), the office consistently generates $90,000–$100,000 in monthly revenue. You’ll step into a leadership role previously held for 20+ years and be responsible for ensuring smooth day-to-day operations and an excellent patient experience. This is a Medicaid-focused environment with a large Spanish-speaking patient base serving primarily patients under 21—Spanish fluency is required. Occasional travel to Wheaton, MD and Arlington, VA may be required for training and cross-location support. Please note this is not part of a DSO, rather it is privately owned with three locations.
Responsibilities
- Lead all front office operations (scheduling, check-in/out, billing, insurance, patient communications).
- Supervise and develop 2–3 team members (front desk and assistants).
- Ensure accurate Medicaid and insurance processing; monitor AR and claim follow-up.
- Maintain efficient patient flow and high service standards.
- Leverage Eaglesoft to optimize scheduling, reporting, and workflows.
- Provide cross-coverage and attend training as needed at other locations.
- Collaborate closely with the practice owner and leadership to execute operational goals.
- Assist chairside/back office occasionally to support overall practice efficiency.
Qualifications
- Fluent Spanish (required).
- 3+ years of dental office management or front office leadership experience.
- Strong knowledge of dental insurance billing and Medicaid workflows.
- Proficiency with Eaglesoft (or ability to ramp quickly).
- Proven team leadership, organization, and communication skills.
- Patient-centered mindset; comfortable serving diverse, working-class families.
- Flexibility to support multiple locations on occasion.
Schedule
- Full-time, Monday–Thursday, plus 1–2 Saturdays per month.
- Initial training will take place at the Wheaton, MD office; ongoing occasional travel to Wheaton and Arlington may be required.
Compensation & Benefits
- $30/hour (approximately $60,000 annually).
- 1 week paid vacation after 1 year of employment.
- 3 paid personal days.
- 4–5 paid holidays after 90 days.
- Retirement plan contribution option
- Health insurance availability