Now Hiring: Dental Office Receptionist/Coordinator
Location: Townsend Family Dental Centers – Hinesville, GA
Schedule: Monday–Thursday 7:30 AM – 4:00 PM | Friday 7:30 AM – 12:00 PM
About the Role:
We are looking for a professional, organized, and personable Dental Office Receptionist/Coordinator to join our committed and friendly team. This role is perfect for someone with dental front office experience, who thrives in a fast-paced, patient-first environment and is confident working with Dentrix software.
Responsibilities:
- Warmly greet and check in patients in person and over the phone
- Schedule, confirm, and coordinate appointments to optimize flow
- Maintain and update accurate patient records in Dentrix
- Process patient payments, verify insurance, and handle claims entry
- Coordinate treatment plans and educate patients on their options
- Organize and prepare daily charts and front desk documentation
- Clearly explain financial policies, insurance coverage, and payment plans
- Support referral tracking, records requests, and general administrative duties
What We’re Looking For:
- 1+ year of dental front office experience
- Proficient in Dentrix software
- Excellent verbal and written communication skills
- Strong multitasking and organizational abilities
- Team player with a positive, professional demeanor
- Solid understanding of dental insurance and billing processes
Physical Requirements:
- Must be able to lift up to 25 lbs
- Comfortable standing, sitting, bending, and reaching during daily tasks
- Ability to work in a fast-paced and collaborative environment
Education:
- High school diploma or equivalent required
Why Join Us?
At Townsend Family Dental, we’re committed to providing excellent patient care in a supportive and team-focused environment. If you're looking to grow your skills, contribute to a successful practice, and help create positive dental experiences for our patients, we want to meet you!