Dental Office Manager- Galleria

Friendly Dental Group

  • Charlotte, North Carolina
  • 5 days ago

    Highlights

    If you’re looking for a professional dental organization with multiple locations, established systems, and opportunities for long-term growth, Friendly Dental Group offers a place to build a career—not just find a job. For nearly two decades, we’ve built our reputation on providing consistent, high-quality dental care while creating stable, professional careers for the teams who support our practices every day.

    Numbers & Facts

    LocationCharlotte, North Carolina
    Websitehttps://friendlydentalgroup.com

    Description

    Responsive recruiter
    Benefits:
    • Paid holidays
    • 401(k)
    • Competitive salary
    • Dental insurance
    • Flexible schedule
    • Health insurance
    • Opportunity for advancement
    • Paid time off
    • Training & development
    • Vision insurance
    • Employee discounts
    Office Manager – Galleria
    We are an established and growing dental practice seeking an energetic, well-spoken, and motivated Office Manager to support our expanding team. This role plays a key part in creating a smooth and welcoming patient experience while ensuring day-to-day operations run efficiently. We’re looking for someone who brings professionalism, strong communication skills, and a proactive approach to overseeing front-office responsibilities.

    What You’ll Do

    • Manage incoming calls, patient inquiries, and appointment scheduling.
    • Verify insurance benefits ahead of patient appointments and maintain accurate records.
    • Confirm appointments and review estimated out-of-pocket costs with patients; provide basic insurance guidance when needed.
    • Review treatment plans with patients, discuss financial estimates, and ensure all documentation is signed and scanned.
    • Submit pre-authorizations prior to treatment when required.
    • Review daily charges to ensure accuracy between treatment plans, clinical notes, and services rendered.
    • Prepare, review, and submit insurance claims promptly and correctly.
    • Reconcile EOBs and insurance payments; confirm allowable amounts and post payments and write-offs accurately.
    • Follow up on unpaid claims, insurance denials, and outstanding balances in a timely manner.
    • Support daily front-office operations, including check-in, check-out, and coordinating with clinical teams.

    What We’re Looking For

    • Minimum 3 years of experience in a general dentistry office.
    •  Strong understanding of dental insurance, billing, and claims processes.
    •  Experience with Dentrix, Eaglesoft, Open Dental, or similar dental software.
    •  Excellent communication skills and a team-driven mindset.
    •  Ability to multitask and stay organized in a busy, patient-focused environment.
    •  Bilingual (English/Spanish) abilities are a plus.

    Why Join Us

    Friendly Dental Group is known for delivering quality patient care in a supportive, team-oriented setting. We value reliability, partnership, and a strong service mindset. If you’re looking for a practice where you can grow and contribute to a positive patient experience, we’d love to connect.
    Compensation: $25.00 - $30.00 per hour




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