Liv Endodontics – Livingston, NJ
Hiring Immediately
Liv Endodontics, a specialty endodontic practice in Livingston, NJ, is seeking an experienced Dental Front Desk / Insurance & Financial Coordinator to join our team. We are looking for a dependable, detail-oriented professional who can confidently manage both front desk operations and insurance/financial responsibilities in a fast-paced dental environment.
Position Overview
This role is the first point of contact for our patients and plays a critical role in ensuring smooth daily operations, excellent patient experience, and accurate insurance and financial processing.
General Front Desk Duties
- Greet patients professionally and provide exceptional customer service
- Answer multi-line phones, schedule and confirm appointments
- Manage patient check-in and check-out
- Maintain accurate and up-to-date patient records
- Communicate effectively with doctors, assistants, and patients
- Handle incoming referrals and coordinate appointments with referring offices
- Maintain an organized and efficient front office workflow
Insurance & Financial Duties
- Verify dental insurance benefits and eligibility
- Explain treatment plans, insurance coverage, and patient financial responsibility
- Collect co-pays, deductibles, and payments at time of service
- Submit insurance claims and follow up on unpaid or denied claims
- Post insurance payments and patient payments accurately
- Communicate with insurance companies regarding claims, pre-authorizations, and appeals
- Ensure accuracy and compliance with billing and financial procedures
Qualifications
- Minimum of 3 years of dental office experience (required)
- Strong knowledge of dental insurance, billing, and financial coordination
- Excellent communication and customer service skills
- Highly organized, detail-oriented, and reliable
- Ability to multitask and work efficiently in a busy specialty practice
- Professional demeanor and team-oriented attitude
What We Offer
- Competitive pay based on experience
- Stable, professional work environment
- Supportive team and leadership
- Opportunity to grow within a specialty practice
Location: Livingston, NJ
⏰ Status: Hiring Immediately
To apply: Please submit your resume