The Dental HIS Clerk works within the clinical care and support teams to assure quality patient care and to support the goals of Lake Superior Community Health Center.
Primary Responsibilities
- Complete and maintain prior authorizations for needed procedures for the dental department.
- Create, maintain and complete dental referrals in the electronic health record.
- Ensure referrals are completed with appropriate visit documentation scanned into the EHR.
- Per referral guidelines, provide appropriate clinical information to outside facilities & specialists.
- Track referral progress to promote team awareness and ensure patient safety.
- Complete dental releases of information (ROIs).
- Serve as backup for front desk coverage for all dental sites.
Secondary Responsibilities
· Assist in special projects.
· Actively participate in staff meetings and in-services.
· Participate in continuing education and professional growth.
· Adhere to the standards and policies of the organization.
· Assure efficiency in communications and adherence to organization workflows.
- Responsible for personal compliance with LSCHC policies and procedures
- Other duties as assigned.
Typical Working Conditions
- Able to move about easily
- Able to speak and hear clearly
- Fast-paced environment
Requirements
Qualifications:
- High School diploma
- Computer experience, preferably Microsoft office and software
- Familiarity with general office equipment
Knowledge, Skills and Abilities:
- Strong oral and written communication skills and organizational skills
- Ability to maintain an even temperament with patients and staff
- Ability to prioritize and handle multiple tasks
- Ability to work as a team member
- Ability to travel between sites, as needed, and as otherwise required by the organization
- Knowledge of prior authorizations, ROI and releasing records and films, preferred
- Knowledge of HIPAA and privacy practices, preferred
- Experience with Health Information and prior authorizations, preferred
- Experience in dental office, preferred
- Knowledge of dental terminology, preferred
- Experience with Epic, preferred
- Associate degree in HIS, preferred
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (403b)
- Life Insurance (Basic, Voluntary & AD&D)
- Paid Time Off (Vacation, Sick & Public Holidays)
- Family Leave (Maternity, Paternity)
- Short Term & Long Term Disability
- Training & Development