Dental Front Desk / Patient Care Coordinator

Prosperity Placement Solutions

  • Rochester, NY
  • 8 days ago
  • $19–$22 Per Hour

Highlights

For immediate and confidential consideration, please send your resume directly to our recruitment manager, Brian Harris , or call our team today: Email: Brian@prosperityplacement.com - Phone: 941-999-4291. The Face of the Practice: Warmly greet patients upon arrival, manage the check-in/check-out process, and answer incoming phone calls with a helpful attitude.

Numbers & Facts

LocationRochester, NY
Salary$19–$22 Per Hour

Description

Dental Front Desk / Patient Care Coordinator

Schedule: Monday through Friday

Compensation: $19.00 - $22.00 per hour (Based on experience)

Why Join Our Practice?

Are you a warm, organized professional who loves creating a welcoming first impression? We are a thriving, patient-focused dental practice seeking a full-time Dental Front Desk / Patient Care Coordinator to join our energetic team. We believe that a positive patient experience starts at the front door, and we treat our team members with the same care and respect we show our patients.

  • Competitive Pay: $19.00 - $22.00/hour starting base rate.

  • Comprehensive Security: A robust full benefits package to protect your health and your future.

  • Great Hours: Predictable weekday scheduling that respects your evenings and gives you your weekends back.

Full Benefits & Perks

  • Medical, Dental, and Vision Insurance options.

  • Paid Time Off (PTO) and paid holidays for vacation, sick time, and personal days.

  • 401(k) Retirement Plan with a company match.

  • Uniform Allowance to keep you looking sharp and comfortable.

  • Dental Care Perks for you and your immediate family.

Core Responsibilities

  • The Face of the Practice: Warmly greet patients upon arrival, manage the check-in/check-out process, and answer incoming phone calls with a helpful attitude.

  • Smart Scheduling: Manage the daily appointment book to maximize clinical efficiency, schedule follow-ups, and make confirmation calls.

  • Insurance Coordination: Verify dental insurance benefits, submit claims, and help patients understand their coverage and copays.

  • Financial Management: Collect patient balances, process payments, and present transparent treatment plans with clear financial options.

  • Administrative Upkeep: Maintain accurate, digital patient charts in compliance with HIPAA guidelines and ensure the front office environment remains clean and organized.

Qualifications & Skills

  • Experience: Minimum of 1 year of experience in a dental or medical front office role is preferred (dental experience is a major plus!).

  • Software: Familiarity with dental practice management software (such as Dentrix, Open Dental, or Eaglesoft) is preferred.

  • Skills: Excellent communication, a professional phone demeanor, multitasking strengths, and strong basic computer skills.

  • Attributes: High reliability, a positive attitude, and a passion for customer service.

How to Apply

For immediate and confidential consideration, please send your resume directly to our recruitment manager, Brian Harris, or call our team today: Email: Brian@prosperityplacement.com -Phone: 941-999-4291

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