Benefits:- 401(k) matching
- Training & development
- Paid time off
- Wellness resources
Front Desk Coordinator – Full-Time
Savannah Smiles Dental Center | Schertz, TX
Are you an organized, friendly, and detail-oriented professional who enjoys helping patients while keeping a busy office running smoothly? Savannah Smiles Dental Center is looking for a
Full-Time Front Desk Administrator to join our growing team.
Our ideal candidate is dependable, personable, and thrives in a fast-paced environment. Previous dental front office experience is REQUIRED, and excellent customer service is a must.
Responsibilities
As our Front Desk Administrator, you will play a key role in creating an exceptional patient experience from the moment patients walk through our doors until they check out.
Daily responsibilities include:
- Welcoming patients and providing outstanding customer service
- Checking patients in and out efficiently
- Answering and managing incoming phone calls
- Scheduling and confirming appointments
- Collecting and updating patient information and required forms
- Presenting treatment plans and discussing financial options
- Collecting co-pays, deductibles, and outstanding balances
- Verifying dental insurance benefits and obtaining complete insurance breakdowns
- Reviewing schedules to help maximize efficiency and productivity
- Communicating with patients regarding appointments, treatment, and financial information
- Maintaining HIPAA compliance and patient confidentiality
- Assisting with general administrative and front office duties as needed
Qualifications
- Previous dental front office experience minimum 1-2 years
- Knowledge of dental insurance verification and benefit breakdowns
- Experience presenting treatment plans and discussing patient financial responsibilities
- Excellent communication and customer service skills
- Strong organizational skills with great attention to detail
- Ability to multitask and prioritize in a fast-paced environment
- Professional appearance and positive attitude
What We're Looking For
We're searching for someone who:
- Loves helping people feel comfortable and welcomed
- Takes initiative and works well independently
- Is dependable, punctual, and a team player
- Has a positive attitude and enjoys learning
- Values accuracy, efficiency, and exceptional patient care
Benefits
- Competitive pay based on experience
- Paid time off
- Paid holidays
- Employee dental benefits
- Opportunities for growth and advancement
- Supportive, team-oriented work environment
If you're passionate about providing exceptional patient care and want to be part of a modern, patient-focused dental practice, we'd love to hear from you!
Apply today and join the Savannah Smiles Dental Center family!