Position Title: Front Desk Coordinator
Pay Range: $20.00 – $25.00 per hour (commensurate with experience)
Benefits: Full Benefits Package Included
Role Purpose
Our purpose is to compassionately serve our community by providing friendly, modern, family dentistry.
The Front Desk Coordinator plays a vital role in fulfilling this mission by ensuring every patient interaction—whether by phone, online, or in person—is welcoming, organized, and professional. This full-time position helps create a smooth, positive patient experience while supporting the efficiency and success of the clinical team.
Key Responsibilities
- Patient Interaction & First Impressions: Greet and check in patients in a warm, friendly manner; answer incoming phone calls promptly and professionally.
- Scheduling & Communication: Schedule, confirm, and coordinate appointments to maintain an organized and productive provider schedule.
- Administrative Operations: Maintain accurate electronic and paper patient records, handle correspondence, and manage daily front office administrative tasks.
- Financial & Treatment Support: Assist with presenting treatment plans and financial options, process payments, and support insurance verification.
- Team Collaboration: Work closely with administrative and clinical staff to ensure optimal patient flow and a positive, drama-free work environment.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Minimum 1 year of office or administrative experience required (2+ years in a dental or medical setting strongly preferred).
- Technical Skills: Basic computer proficiency and typing speed of ~40 WPM with minimal errors. Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.
- Soft Skills: Exceptional phone etiquette, strong multi-tasking abilities, self-motivation, and reliability.
Benefits & Perks
- Healthcare: Comprehensive Health, Vision, and Dental Coverage Options (including employee/dependent dental perks)
- Time Off: Paid Time Off (PTO) and Paid Holidays
- Financial: Retirement Plan / 401(k) Options
- Growth: Continuous training and professional development opportunities
How to Apply & Contact Information
For immediate and confidential consideration, please send your resume directly to the hiring manager, Brian Harris, or call our team today:
Email: Brian@prosperityplacement.com
Phone: 941-208-1961