| Location | Cape Coral, Florida |
We're Hiring! We are seeking an experienced, motivated, and patient-focused Full-Time Dental Financial Coordinator to join our team. This is a full-time position requiring a minimum of 3.5 days per week, including at least one weekend day. Our practice operates on a compressed schedule of 9:00 AM-9:00 PM, so candidates must be comfortable working extended shifts within this schedule. REQUIRED QUALIFICATIONS Please read the requirements carefully before applying. Minimum of 2 years of Dental Financial Coordinator experience is required Previous clinical dental experience is required Experience working in a dental office is required Must have experience discussing treatment plans, fees, payment options, and insurance with patients Must be comfortable working in a fast-paced, patient-focused dental environment Must be available to work at least 3.5 days per week, including 1 weekend day Must be available to work within our 9:00 AM-9:00 PM compressed schedule Applicants who do not meet the required Dental Financial Coordinator experience and previous clinical dental experience will not be considered. About the Role We believe that providing exceptional lifetime care for our patients starts with hiring and developing team members who support both the clinical and business needs of our practice. Our team values patient care, accountability, teamwork, and a commitment to excellence. As a Dental Financial Coordinator, you will play an important role in helping patients understand their treatment plans, financial responsibilities, insurance benefits, and payment options while supporting the overall operations of the dental practice. Key Responsibilities Greet and welcome patients and create a positive first impression Manage front office responsibilities, including answering phones and responding to patient inquiries Communicate professionally with patients, dental insurance companies, and team members Review treatment plans, fees, financial responsibilities, and payment options with patients Discuss insurance benefits and assist patients in understanding their financial obligations Coordinate patient appointments and scheduling Maintain accurate patient records and documentation Utilize Dentrix for patient scheduling, records, and practice management Handle office email, mail, and other administrative responsibilities Support the clinical team and overall patient experience Maintain patient confidentiality and comply with HIPAA requirements Ensure accurate and timely completion of administrative and financial tasks What We're Looking For The ideal candidate is: Experienced in dental financial coordination Clinically experienced and understands dental terminology and procedures Confident discussing treatment costs and financial options with patients Professional, organized, and detail-oriented An excellent communicator Comfortable working independently while contributing to a team Able to work effectively in a fast-paced dental environment Patient-focused and committed to providing an exceptional experience Schedule Requirements This is a FULL-TIME position. Minimum 3.5 days per week At least 1 weekend day is required Compressed schedule Office hours are 9:00 AM-9:00 PM Candidates must have reliable availability within these hours What You'll Gain Competitive pay Full Medica/Dental Packages FSA & HSA options Full-time hours with a compressed schedule Opportunity for work/life balance through a structured schedule Opportunity to join an established dental organization Stable career opportunity with significant growth potential Supportive, team-oriented work environment Opportunities for continued professional development HIPAA & Patient Privacy This position will have access to the minimum Protected Health Information (PHI) necessary to perform job-related responsibilities. Regular HIPAA training will be required based on the specific role and responsibilities. The selected candidate must protect patient information and maintain appropriate data safeguards. Physical Requirements Ability to perform the essential duties of the position with or without reasonable accommodation Prolonged periods of sitting at a desk and working on a computer Ability to communicate effectively with patients and team members Availability to participate in virtual or in-person training periodically throughout the year IMPORTANT - PLEASE READ BEFORE APPLYING This position requires a minimum of 2 years of Dental Financial Coordinator experience AND previous clinical dental experience. These are mandatory requirements. Applicants who do not meet both requirements will not be considered. If you have the required dental financial coordination and clinical experience and are looking for a full-time opportunity with a compressed schedule, we encourage you to apply. |