Demand Supply Planning Manager - Edge/POP/CDN

The Service Supply Chain team is seeking a Demand Supply Planning (DSP) Manager to support our Global CDN (Content Delivery Network), Edge/PoP (Point of Presence), and Global Network deployment. The DSP Manager is responsible for a wide scope of supply chain planning, logistics and shipment, hardware deployment activities for CDN and PoP sites.

Responsibilities

• Streamline communications for downstream supply planning. Feedback to upstream business with commitments and execution status.
• Partner with the planning manager on project plan and supply plan sync, and ensure all demands can be monitored with supply plans and follow up operations.
• Partner with all supply teams along with suppliers/manufacturers to secure commits and ETAs (Estimated Time of Arrival). Advise regional inventory replenishment plan.
• Publish and maintain the DSP sheet with all ODMs and suppliers on material readiness, and run weekly DSP meetings with all hardware suppliers to track production schedules, and resolve supply chain related issues
• Chair cross-functional meetings to drive alignment and actions to meet the CDN construction schedule
• Develop and monitor key performance indicators (KPIs) to improve results and enhance efficiency, such KPIs including but not limited to on time delivery rate (OTD), service level agreement (SLA), etc.
• Collaborate with project and system development teams, provide tooling requirements and invent solutions to scale
• Provide data analysis and supply chain optimization solutions when necessary
• Build AI analytical tools to improve material allocation decisions, safety stock, market intelligence, and planning accuracy. Take ownership of supply chain digitalization across day-to-day operations and details.Minimum Qualifications
• Bachelor degree in a technical, supply chain, or business field
• 2+ years of experience in supply chain planning, with a strong understanding of MRP and ERP systems, and comprehensive knowledge in fulfillment operations, including forecasting, order management, inventory control, and logistics.
• Relevant experience in data center operations with a clear understanding of Edge/PoP/CDN infrastructure.
• Proven ability to collaborate effectively with teams both within the organization and with external partners, across various regions, employing a hands-on approach to fulfill all required tasks.
• Highly self-motivated with the ability to work autonomously and excel in a fast-paced environment.

Preferred Qualifications

• Practical experience in the infrastructure aspects of Edge/PoP/CDN.
• 3 years of supply chain management experience, with a preference for candidates with an industrial background in Internet Data Centers (IDC).
• Direct experience in Vendor Management, including establishing and monitoring KPIs and SLAs.
• Knowledge of regional customs regulations, with experience in export and import processes.
• Regular interaction with legal, finance, and tax departments, demonstrating experience in cross-functional collaboration.