Demand Planning Lead - Repair & Maintenance

Job Purpose

The Demand Planning Lead will be responsible for the development, approval, quality and accuracy of the SKU & Asset level forecast for all products under multiple product lines; Managed Pressure Drilling, Drilling Services, Tubular Running Services, Wireline Services, and Intervention Services & Drilling Tools. This role will partner with each GeoZone globally working with Operations and Finance to deliver accurate forecasts that represent the best thinking from all key stakeholders.

This role is also accountable for advancing demand planning maturity through the integration of asset-based planning, Make-to-Stock (MTS) / Make-to-Order (MTO) strategies, Service BOM frameworks, and structured planning cadence to ensure alignment between operational demand, material requirements, and financial forecasts.

The Demand Planning Lead will report to the Global Planning Manager.

Roles & Responsibilities

• Track and analyze forecast variance / bias and update forecasts to continually improve forecast accuracy, including segmentation of forecast vs. non-forecast (MTS-driven) demand.
• Develop New Product Forecasts with other functions, incorporating demand scenarios, ramp profiles, and service/repair consumption assumptions.
• Identify best practices and improvement opportunities, including advancement of demand planning maturity, standard operating procedures, and global consistency across GeoZones.
• Balance supply with demand for the product line and identify constraints while incorporating repair capacity, asset availability, and material readiness.
• Responsible for all demand/supply planning processes for listed product lines, including corresponding KPI's (forecast accuracy, fill rate, inventory turns, asset readiness).
• Lead governance of Make-to-Stock (MTS) and Make-to-Order (MTO) strategies, including classification logic, stocking levels, and alignment to network lead-times.
• Integrate asset-based demand planning methodologies (e.g., repair demand, utilization-driven demand, and cadence-based planning) into traditional forecasting processes.
• Develop and maintain Service BOMs and consumption models to define expected material usage by activity/repair level, improving demand signal quality and working capital efficiency.
• Manage opportunities to improve inventory redeployments and network optimization (DC/BP balancing, repositioning strategies, and lead-time alignment).
• Work with manufacturing and repair facilities to improve operational measures including OTD, Past Due, Lead Time, and material readiness for execution.
• Ensure alignment between demand plans and repair schedules with a focus on execution readiness for the 90 day+ horizon.
• Maintain safety and service quality as immediate priorities when working across all areas of the business.
• Maintain the highest standards of corporate governance, ensuring that all activities are carried out ethically and in compliance with Company policies and procedures, relevant laws, regulations, standards and industry practices.
• Collaborate with key internal and external partners to document changes / overrides, assumptions and inputs for Sales and Operations Planning meetings.
• Add internal and external intelligence to the forecast such as operational demand signals, asset utilization, repair cycles, product launches and discontinuations, price changes, and competitive activity.
• Work closely with Marketing, Account Planning, Operations, R&M, and Replenishment teams to deliver accurate and executable demand plans.
• Present / review key changes in monthly S&OP and operational cadence meetings, highlighting significant impacts to Supply Chain, operational readiness, and Financial projections.
• Lead structured monthly demand planning cadence across global and regional teams, ensuring alignment of forecast, supply plan, and execution plans.
• Contribute to enhancements of demand planning systems, including requirements definition, system validation, and development of reporting tools (e.g., dashboards for forecast accuracy, fill rate, and demand alignment).
• Ensure forecasting processes and methods are followed, continuously improved, and standardized across all product lines and regions.
• Influence teams to adopt structured problem-solving methodologies to identify root causes and improve processes within the department and cross-functional programs.
• Develop scenarios and "what-if" analyses in conjunction with other functions, including demand variability, supply disruptions, and inventory strategy impacts.

Experience & Education

REQUIRED

• Bachelor's degree in business, industrial management, supply chain or other relevant fields.
• Minimum of five years' experience in demand planning / inventory management roles.

PREFERRED

• Advanced Degree.
• Supply Chain experience within OIL & GAS,  automobile or advanced manufacturing industry.
• CPIM CERTIFICATION
• Experience with asset-based or service supply chain environments (repair, maintenance, or field service operations)

Knowledge, Skills & Abilities

REQUIRED

• Solid understanding of supply chain best practices and procedures.
• Excellent communication skills, inclusive of verbal, written and formal presentations.
• High level of intelligence - intellectually agile enough to be comfortable in participative problem-solving environments with other senior management.
• Excellent interpersonal skills and ability to interact and work with associates at all levels.
• Strong process and continuous improvement skills.
• Must have a supportive, positive attitude and approach to work.
• Must be able to work independently or as part of a team.
• Must possess candid, impeccable honesty and integrity.

PREFERRED

• Principles and practices of supervision, training and personnel management.

Travel Requirement: This role may require domestic and potentially international travel of up to:  <10% 

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