Demand Manager Job

JOB SUMMARY:

The Demand Manager will drive the development of accurate demand forecasts and inventory strategies that align with financial goals and service targets. This role manages finished goods stock policies, leads the rolling 12‑month demand plan, and plays a key role in S&OP/SIOP processes through data-driven insights and performance metrics. The Demand Manager partners cross-functionally to support U.S. and export demand while ensuring supply alignment with manufacturing operations.

KEY RESPONSIBILITIES:

• Develop, implement, monitor and report performance of KPI's including but not limited to OTIF, forecast accuracy, inventory measurements such as DSI, excess, aging, etc
• Develop, generate, and publish regular reports of forecast accuracy. Analyze accuracy and identify improvement opportunity. Engage appropriate stakeholders to continuously increase accuracy by optimizing forecast hierarchy, method, and process.
• Engage selected customers to increase understanding of the demand trend and incorporate the insight in sales forecasting
• Assemble and analyze all data pertinent to creating the sales forecast (historical sales, market trends, seasonality, promotions, customer migration, product transition, NPI, and major account POS and inventory levels).
• Recommend adjustments to forecast and inventory targets based on changes in demand and market trends.
• Lead demand planning activities of the monthly Sales and Operations Planning process. Use knowledge gained to make proper FG forecast decisions as well as inventory type and level adjustment.
• Collaborate with plant buyer/planner to establish the S&OP / SIOP inventory plan and manage inventory related targets (safety stock, reorder point, minimum order size, etc.) that are consistent with the stocking policy.
• Collaborate with production planner to monitor adherence to production plan in order to insure proper execution of the inventory plan
• Participate in the identification and resolution of gaps between business plan and SIOP sales forecast
• Monitor SKU level inventory turns, correlate with service level and carrying cost, and recommend SKU rationalization initiative.
• Proactively identify and implement process improvements. Evolve and maintain documentation and standard operating procedures for demand planning processes and systems.

QUALIFICATIONS/EDUCATION/TECHNICAL SKILLS/BEHAVORIAL SKILLS:

• Bachelor degree in business, industrial engineering, operation research, or supply chain management. At least 7 to 10 years of industry experience in forecasting demand and sales generation for 500+ skus in a complex manufacturing environment.
• Solid background in S&OP/SIOP and demand planning. Master scheduling and procurement a big plus. APICS CPIM or CSCP certification highly desirable.
• Query, Data Collection, Trend Analysis experience necessary. Advanced Level of Excel, Word, database and web-based skills. Knowledge and work experience of SAP and advanced S&OP software are highly preferred.
• Proven analytical and data mining skills. Strong data driven, problem solving skills are also important.

REPORTING STRUCTURE:

The Demand Planner reports to the Supply Chain Manager in the Americas Supply Chain Organization.

WORKPLACE TYPE:

The Demand Planner is a hybrid position based out of either Radnor, PA or Wauwatosa, WI.