DELTA DENTAL: Marketing Architect

Elevated Resources

  • San Francisco, California
  • 30+ days ago

    Highlights

    Collaborate with CRM and marketing teams to enable marketing automation and unified Customer 360 views within Salesforce Marketing Cloud / CRM ecosystems. Lead design and integration of pre-login web functionality (e.g., web forms, ID card, cost estimator, Find a Dentist) with cloud infrastructure and APIs.

    Numbers & Facts

    LocationSan Francisco, California

    Description

    Web Applications & Integrations

    • Lead design and integration of pre-login web functionality (e.g., web forms, ID card, cost estimator, Find a Dentist) with cloud infrastructure and APIs.
    • Partner with development teams to ensure AEM content management integrates effectively with cloud-hosted web applications.
    • Oversee video integration and streaming capabilities across marketing and customer-facing sites.

    Consent, Compliance & Data Governance

    • Implement and enforce Consent Management solutions ensuring data privacy, user preference management, and regulatory compliance (GDPR, CCPA, HIPAA as applicable).
    • Validate consent flows across all digital touchpoints and coordinate with Legal and Compliance teams to ensure consistent enforcement.

    Analytics & Personalization

    • Design and maintain web analytics integrations across both pre- and post-login experiences.
    • Enable data sharing between analytics platforms and third-party advertising and marketing systems in alignment with consent policies.
    • Architect and implement personalization frameworks using Adobe Target to deliver tailored experiences.

    Marketing Technology & Automation

    • Integrate Adobe Workfront with AEM Assets for efficient creative and content workflows.
    • Collaborate with CRM and marketing teams to enable marketing automation and unified Customer 360 views within Salesforce Marketing Cloud / CRM ecosystems.
    • Oversee URL management and DNS resolution for marketing campaigns (e.g., SiteDetour, Apache Reverse Proxy, GoDaddy).

    Future Initiatives

    • Evaluate and implement eSignature solutions to support digital marketing and customer engagement workflows.
     

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