Looking for a rewarding career? Johnson Brothers is a leading family-owned distributor of wine, spirits, and beer, delivering exceptional service since 1953. We proudly represent the world's top beverage brands and are committed to excellence, innovation, and growth. Johnson Brothers offers exciting opportunities in a variety of areas. Join our passionate team and help shape the future of the beverage industry!
The Delivery Manager is a hands-on leader who combines operational expertise with a commitment to employee engagement and continuous improvement. This role oversees all aspects of delivery operations-including routing, fleet management, and personnel development-ensuring accuracy, safety, and efficiency in product flow. While the Delivery Manager leads through others, they are expected to be actively engaged on the floor and in the field, supporting the team and solving problems alongside them when needed. This position requires someone who leads by example, develops talent, and drives performance across all facets of the operation.
Job Description:
Leadership & Team Development
Operational Oversight
Performance & Metrics
Required Qualifications:
Why This Role Matters
The Delivery Manager ensures delivery operations run efficiently, safely, and in alignment with business goals. By leading supervisors and driving strategic improvements, this role directly impacts customer satisfaction, operational success, and team engagement.
Leadership Competencies
Develop Teams: Build and support a high-performing delivery organization by developing Delivery Supervisors and empowering them to lead effectively, while maintaining an active role in driver development. Engage directly with drivers through ride-alongs, feedback sessions, and recognition programs to reinforce company standards and foster growth. Drive succession planning, coaching, and career development to ensure long-term talent strength across all levels.
Deliver Results: Take full ownership of delivery performance across all routes and shifts. Ensure operational goals are met by monitoring KPIs, optimizing processes, and holding teams accountable for accuracy, timeliness, and customer satisfaction.
Communicates Clearly: Provide clear, concise, and timely communication to supervisors, drivers, and cross-functional partners. Translate organizational priorities into actionable plans and ensure alignment across all levels of the delivery operation.
Adapt to Change: Lead teams through organizational changes, acquisitions, and process improvements with confidence and empathy. Respond effectively to evolving business needs, customer demands, and operational challenges while maintaining stability and engagement.
Collaborate: Build strong partnerships with internal teams-including warehouse, sales, and routing-and external stakeholders. Promote teamwork, mutual respect, and shared accountability to achieve business objectives and deliver exceptional service.
Equal Opportunity Employer
Johnson Brothers is an equal opportunity employer, committed to fair treatment and hiring based on qualifications. We prohibit discrimination based on race, color, religion, gender identity, sexual orientation, age, disability, military status, or any other protected status under applicable laws.
Worker Sub-Type:
Regular
Time Type:
Full time
Johnson Brothers values hard work and excellence in the people we employ. Talent, teamwork, and tenacity are our mottos here: to recruit talent with tenacity to get the job done – whether it be selling a drink feature into a bar or expediting product delivery from our warehouse. We are looking for people that are self-motivated and competitive, yet work as a team. We promote heavily from within so we are looking for people interested in growing with us – people looking for careers more than jobs – to make our home theirs. Johnson Brothers offers an opportunity to learn the dynamic industry of wines and spirits, through positions in sales, operations, warehouse and delivery, IT, accounting, human resources, and administration.