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Delivery Helper

Ashley Furniture

  • Atlanta, GA
  • 30+ days ago

    Highlights

    Responsible for loading products into trucks with driver and going to customers' homes on pre-routed trips. Additionally, the helper should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication.

    Numbers & Facts

    LocationAtlanta, GA
    IndustryRetail
    Company Size10,000 employees or more
    Year Founded1945
    Websitehttp://www.ashleyfurniture.com/

    Description

    Summary

    The Home Delivery Driver Helper plays a crucial role in delivering products to designated locations. To excel in this position, the helper needs to prioritize efficiency, effectiveness, and safety throughout the delivery process. Additionally, the helper should consistently provide exceptional customer service by demonstrating quality workmanship and clear, professional communication. By adhering to these standards, the Home Delivery Helper can ensure a positive experience for both the customer and the company.

    Primary Job Functions:

    This section describes the primary /essential responsibilities that this job performs.

    • Responsible for loading products into trucks with driver and going to customers' homes on pre-routed trips. Delivery can range from drop at doorstep to full set up of product in home.
    • Following the best practices for safety while loading or unloading a truck
    • Communicating with dispatchers, drivers, and other team members to make deliveries.
    • Demonstrate the Company's Core and Growth Values in the performance of all job functions.
    • Follow all OSHA and Company established safety rules and procedures

    Secondary Job Functions:

    This section describes the secondary responsibilities that this job performs.

    • Maintain reliable attendance.
    • Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup.
    • Complete other assignments and special projects as requested.

    Educations:

    • High School, Diploma or equivalent

    Experience:

    • 6 months to 1 year delivery experience preferred

    Knowledge, Skills and Abilities:

    • Strong attention to detail
    • Excellent verbal and written communication skills
    • Excellent interpersonal skills
    • Effective time management and organizational skills
    • Work independently as well as in a team environment
    • Analytical and problem-solving skills
    • Maintain confidentiality
    • Working knowledge of Continuous Improvement
    • Handle multiple projects simultaneously within established time constraints
    • Perform under strong demands in a fast-paced environment
    • Work professionally with customers and co-workers to efficiently serve our customers, treating both with enthusiasm and respect
    • Display empathy, understanding and patience with employees and external customers

    About Company

    Your home is more than a house, it’s the daily moments and experiences you share that make it uniquely you. At Ashley HomeStore, we celebrate being home with you. Our locally owned and operated stores are passionate about being the best and most affordable furniture store for your home.

    As a global citizen, Ashley places great value on the people and families who make up a community. Every year, we donate our time, money and resources to helping people live a better life.

    We proudly support many charities and services around the world. Here are a few. Providing new equipment to local fire and rescue departments. Delivering new mattresses from our Hope2Dream Foundation so needy children have a place to sleep. Donating furniture and essentials to natural disaster victims. Funding research efforts at St. Jude Children's Research Hospital, the Mayo Clinic and other medical facilities.

    As a global citizen, Ashley places great value on the people and families who make up a community. Every year, we donate our time, money and resources to helping people live a better life.

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