Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning. Performs minor equipment repairs and preventative maintenance on equipment both in the facility and at the center For equipment repairs requiring other than minor repair work, equipment is to be packaged for shipment to the manufacturer or their designee.
Numbers & Facts
Location
HUNTINGTON BEACH, CA
Description
The Service Rep LTC performs routine delivery of oxygen and equipment in a professional, safe, and timely manner. This includes accurate recordkeeping, excellent customer service, and adherence to DOT/FDA/OSHA/Lincare safety standards.
JOB FUNCTIONS
Makes oxygen deliveries (liquid oxygen, cylinder, and concentrator) and equipment checks on a daily route as determined by customer base and Lincare routing system
Deliveries may include refilling reservoirs with liquid oxygen from a truck mounted tank
Performs minor equipment repairs and preventative maintenance on equipment both in the facility and at the center
For equipment repairs requiring other than minor repair work, equipment is to be packaged for shipment to the manufacturer or their designee
Responsible for equipment maintenance per schedule recommended by the manufacturer
Maintains company vehicle in clean and orderly manner
Makes daily inspections and completes proper paperwork
Maintains established preventative maintenance schedule
Cleans rental equipment when returned to the center, in accordance with Lincare policies and procedures
Maintains cleanliness and organization of warehouse/storage area
Follows FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
Works as on-call service representative evenings and weekends on an as scheduled basis
Frequency is determined by the center size and the number of employees available to share in the responsibility
Must respond in a timely manner and record information on Service Call Report
May serve as a backup for other employees
Education
High School Diploma or General Education Degree (GED), Required
Knowledge, Skills, and Abilities
Must have good interpersonal, verbal, and written communication
Must be 21 years of age
Licenses and Certifications
Must have and maintain a valid driver's license, Required
Lincare offers employees a variety of competitive benefits that include ongoing training and advancement opportunities. Employees can also qualify for comprehensive medical, dental, and vision coverage, as well as paid time off, retirement savings, tuition reimbursement, and other benefits. There are also a generous employee referral program and a wide array of employee discounts to take advantage of.