Delivery Driver Assistant – Job Description Job Title: Delivery Driver Assistant Schedule: Full-time, Monday–Friday (with extended hours as needed) Reports To: Delivery Manager or Route Supervisor Job Summary The Delivery Driver Assistant supports the Delivery Driver with delivery, organization, rotating, and merchandising Essential Duties & Responsibilities 1. Delivery & Merchandising - Assist with unloading products safely and efficiently at customer locations.
- Organize and rotate product following company standards.
- Stock shelves, coolers, and displays neatly and accurately.
- Maintain proper product rotation to ensure freshness.
- Document shortages, breakage, or customer concerns and report them promptly. Provide friendly, courteous customer service at each stop.
2. Inventory, Documentation & Accuracy - Assist in verifying load sheets, invoices, and delivery paperwork.
- Help ensure product counts match customer orders.
- Communicate delivery discrepancies or product issues to the Delivery Driver.
3. Safety & Equipment Use - Follow all company safety procedures and policies.
- Operate hand trucks, dollies, ramps, and other delivery equipment safely.
- Maintain a clean and organized work area inside the truck and at customer sites.
4. General Support - Communicate clearly with the Driver, customers, and team members.
- Assist with organizing vehicle load and unloading at the warehouse.
- Represent the company professionally on every route.
Qualifications - Valid Class R driver’s license.
- High school diploma or equivalent.
- Must be at least 18 years old (21 preferred).
- Ability to use a tablet or handheld device.
- Strong attention to detail and accuracy.
- Effective communication and customer service skills.
- Ability to work independently and as part of a team.
- Reliable and self-motivated.
- Ability to follow all safety guidelines and procedures.
Physical Requirements - Ability to repeatedly lift, push, pull, or carry products.
- Able to lift up to 40 lbs frequently and occasionally lift items up to 170 lbs with assistance.
- Ability to bend, stoop, reach, walk, and occasionally climb during deliveries.
- Ability to maneuver a loaded dolly in tight spaces.
- Must be comfortable working in varying weather conditions.
Work Environment - Fast-paced, customer-facing role.
- Extended hours may be required based on delivery volume.
- Occasional weekend or holiday shifts may be needed.
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