Communication Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Dental Insurance, Driver's License, Furniture, Furniture Construction, Furniture Moving, Health Insurance, Merchandising, Organizational Skills, Training/Teaching, Transportation Routing, Vision Plan, Warehousing
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Delivery & Customer Experience Specialist
Be the reason customers love their Kimbrell’s experience.
At Kimbrell’s Furniture, delivery isn’t just dropping off products—it’s the final and most important impression we leave with our customers. We’re looking for a Delivery & Customer Experience Specialist who takes pride in their work, values professionalism, and delivers a true white-glove experience every time.
If you enjoy staying active, working with your hands, and making people happy in their homes, this is the role for you.
What You’ll Do
As a key member of our team, you’ll play a vital role in both delivery operations and in-store support:
White-Glove Delivery
- Deliver, assemble, and set up furniture and appliances in customers’ homes
- Ensure a clean, careful, and damage-free experience
- Review orders with customers and confirm satisfaction before leaving
- Represent Kimbrell’s with professionalism at every stop
Showroom & Warehouse Support
- Assist with merchandising, floor setup, and product displays
- Move and stage furniture between the warehouse and the showroom
- Help maintain a clean, organized, and customer-ready store
Operations & Inventory
- Prepare delivery routes and stage merchandise
- Receive and track incoming inventory
- Maintain organized warehouse spaces
Customer Support & Collections
- Assist with customer account follow-ups when needed
- Support repossession efforts (when authorized) in a professional manner
What Success Looks Like
- Exceptional customer service and positive feedback
- Safe, damage-free deliveries
- On-time performance and accurate documentation
- Strong teamwork and professionalism
What You Bring
- Valid driver’s license with a good driving record
- Ability to lift and move 10–100+ lbs regularly
- Strong customer service and communication skills
- Basic mechanical ability (furniture assembly)
- Reliability, professionalism, and a team-first mindset
Work Environment
- Active, hands-on role (lifting, moving, assembling)
- Indoor and outdoor work in varying conditions
- Full-time schedule with weekend availability
Why Join Kimbrell’s?
- Be part of a customer-first culture
- Work in a role where every day is different
- Make a real impact on the customer experience
- Join a team that values hard work, service, and professionalism
Apply today and help deliver more than furniture—deliver an experience.
*The above-listed are a few of the duties and responsibilities associated with this position and are not intended to be a comprehensive list of all duties*
K
Kimbrell's Home Furnishings