Delivery Coordinator / Receptionist

Join the Team!

Do you enjoy helping people and keeping things organized? Join our team as a Service Receptionist and be the welcoming voice and face of our busy RV service department. At Holiday World, we don’t just sell RV’s, we Create RV Life Experiences for our customers. We’re looking for someone friendly, reliable, and ready to deliver a top-notch customer experience!

What You’ll Do:

• Greet RV service customers in person and over the phone with professionalism and warmth
• Schedule and confirm service appointments
• Accurately input customer and RV details into our service system
• Coordinate with service advisors and technicians to provide status updates
• Review, scan, sort, file, and upload files
• Monitor Accounts Receivables and post payments.
• Assist Service Advisors with daily duties
• Keep the front desk area clean, organized, and guest-ready

Skills We're Looking For:

• Excellent communication – Clear, friendly, and professional, both in person and on the phone
• Organization & multitasking – Able to juggle appointments, calls, and walk-ins without missing a beat
• Customer service mindset – A calm, positive attitude with a focus on customer satisfaction
• Tech-savvy – Comfortable using computers and learning dealership or service scheduling systems
• Attention to detail – Accurate with data entry and payment handling
• Team player – Works well with technicians, advisors, and leadership to keep operations running smoothly

Why Join Us?

• Competitive pay and performance-based annual bonuses
• Medical, dental, vision, and supplemental insurance
• Paid time off and holidays
• 401(k) and Roth with company match
• Ongoing training and career development
• A workplace culture centered around telling the truth, keeping your promises, being fair, respect, intellectual curiosity, and a love for the RV lifestyle. 

About Us

Founded in 1996, Holiday World RV has grown from two small Houston-area dealerships into one of the leading family-owned RV dealership groups in Texas and New Mexico. Built on hard work, opportunity, and a passion for helping families create lifelong memories, Holiday World continues to grow because of the people behind our success.

We are more than just a dealership. We are a company that believes in investing in people, promoting from within, and creating long-term career opportunities. Through decades of growth, industry changes, and economic challenges, our commitment to our employees and customers has never changed. That stability, combined with a culture focused on teamwork, development, and leadership, is what sets us apart.

Today, Holiday World RV operates multiple state-of-the-art locations with hundreds of dedicated team members who take pride in delivering exceptional service and creating RV life experiences every day. If you are looking for more than just a job, and want a career with purpose, growth opportunities, strong leadership, and a company that truly values its people, apply today for a chance to become part of the team.

EEOC

Holiday World RV is committed to providing equal employment opportunities to all applicants and employees.  We hire, train, promote and compensate employees based on personal and professional competence and potential for advancement without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws.