Delivery Consultant - AI/ML, Professional Services - AWS Industries, Retail & Consumer Packaged Goods

Are you excited about helping the world"s leading Retail and Consumer Packaged Goods companies harness agentic AI to transform their businesses? As a Delivery Consultant on the Amazon Web Services (AWS) Professional Services team, you"ll partner directly with our largest and most strategic customers to design, build, and deploy AI and machine learning solutions that drive measurable business outcomes.

Customer demand for agentic technologies is accelerating, and this role puts you at the center of that momentum. You"ll guide customers through their cloud and AI journey, translating complex technical requirements into production-ready solutions on AWS. Working alongside AWS and partner consultants, you"ll navigate ambiguity, define solution architectures using agile methodologies, and ensure every engagement delivers real value. If you"re a curious, adaptable technologist who thrives on solving problems that haven"t been solved before, we"d love to hear from you.

221100

Key job responsibilities

Design and implement scalable, secure AI and ML solutions on AWS tailored to each customer"s business objectives and technical requirements

• Collaborate with customer stakeholders to assess current-state maturity, gather requirements, and define effective strategies for model training, deployment, and optimization
• Provide technical guidance throughout project delivery, identifying and mitigating risks while ensuring adherence to cloud architecture best practices
• Contribute to presales activities by evaluating customer needs, proposing solution designs, and articulating the value of AWS AI and ML services
• Mentor team members and create reusable artifacts such as reference architectures and technical content that benefit future customer engagements

A day in the life

You"ll spend much of your time working side by side with a collaborative team of AWS and partner consultants, using emerging technologies to tackle customers" most pressing challenges in the Retail and Consumer Packaged Goods space. Using an agile approach, you"ll move between solution design workshops, architecture reviews, and hands-on implementation, defining solutions where clear precedents may not yet exist. Between customer engagements, you"ll contribute technical content, share lessons learned, and stay current on the latest AWS AI and ML services.

About the team

This team sits within AWS Industries and focuses on supporting Amazon"s largest and most strategic Retail and Consumer Packaged Goods customers. We help these customers reimagine their operations and customer experiences through cloud adoption and AI-driven innovation. Our consultants partner closely with AWS service teams and the AWS Partner Network (APN) to deliver solutions that create lasting impact.

We are an inclusive team that values collaboration, curiosity, and continuous learning. You"ll find mentorship, knowledge-sharing, and career-growth opportunities built into how we work every day.