Delivery Assurance Lead, Thermal

Vertiv Holdings, LLC

  • Westerville, OH
  • 16 days ago

    Highlights

    As a key partner to Large Program and Business Unit leadership, the Delivery Assurance Lead provides clear, real-time visibility into delivery status, enabling informed decision-making and reinforcing customer confidence. Position Summary: The Large Program Delivery Assurance Lead is the factory-level execution owner for complex, high-visibility product lines supporting critical data center infrastructure.

    Numbers & Facts

    LocationWesterville, OH

    Description

    Position Summary:

    The Large Program Delivery Assurance Lead is the factory-level execution owner for complex, high-visibility product lines supporting critical data center infrastructure. This role is accountable for ensuring that assigned builds are delivered on time, in full, and to exact configuration - helping to ensure that every unit meets quality standards and is ready for customer shipment in alignment with committed schedules.

    Serving as the vital link between program strategy and shop-floor execution, the Delivery Assurance Lead drives daily performance across operations, materials, quality, and test. This role brings structure, urgency, and clarity to the production environment-proactively identifying risks, removing barriers, and ensuring the manufacturing line consistently performs to plan.

    As a key partner to Large Program and Business Unit leadership, the Delivery Assurance Lead provides clear, real-time visibility into delivery status, enabling informed decision-making and reinforcing customer confidence.

    Your mission: deliver every unit on schedule and to the highest quality standards-while driving accountability, resolving challenges at their source, and ensuring full transparency across stakeholders.

    RESPONSIBILITIES:

    Factory Execution & Schedule Adherence

    • Maintain and manage the daily build schedule for assigned product lines.
    • Track WIP progress against CRDs and PDs, highlighting at-risk builds and recovery actions.
    • Coordinate with Production Supervisors to align labor, machine time, and test bay availability.
    • Monitor and track production adherence and attainment for on-time to delivery assurance.
    • Identify obstacles and address them head on with actions or escalations as appropriate.

    Material & BOM Readiness Coordination

    • Validate that all components and subassemblies are available before build start (clear to build).
    • Partner with Materials and Master Data orgs. to resolve shortages, alternates, or incorrect attributes.
    • Confirm that BOM revisions used in the factory match current released versions.
    • Coordinate with Engineering for any on-site design clarifications or part substitutions.
    • Manage material staging areas to ensure lean flow to production

    On-Site Problem Solving & Communication

    • Capture build data for cycle time, material issues, and rework for process improvement.
    • Recommend and implement improvements in flow, sequencing, or standard work.
    • Support new product introductions by validating readiness and feedback to engineering.
    • Participate in cross-site product forums to align factory-level execution practices.

    Leadership & Accountability

    • Report daily to factory leadership and BU PM on delivery status, risks, and escalations.
    • Foster close working relationships between operators, planners, and engineers.
    • Maintain clear ownership of all open actions until closure.
    • Serve as the go-to person for visibility on all builds within their product scope.

    MINIMUM QUALIFICATIONS:

    • Bachelor's Degree or equivalent work experience.
    • 4-6 years of experience in demand planning, operations, or supply chain within a manufacturing environment.
    • Proficiency in ERP systems (Oracle preferred) and data analytics using Power BI or equivalent tools.
    • Demonstrated analytical, organizational, and communication skills with high attention to detail.
    • Demonstrated expertise in leading successful cross-functional project teams.

    PREFERRED EXPERIENCE:

    • Experience in complex, multi-site manufacturing or global supply chains.
    • Lean / Six Sigma certification or hands-on process improvement experience.
    • Strong understanding of SIOP / IBP processes and forecasting methodologies.
    • PMP certification or formal project management training.

    Travel Requirement: Up to 20% travel required.

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