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Deli Clerk (meat and cheese)

Hy-Vee, Inc.

  • Kansas City, Missouri
  • 3 days ago

    Highlights

    Equipment Used to Perform Job: Telephone, fax, copier, intercom system, computer, calculator, kitchen utensils, hot wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives. Reporting Relations: Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager.

    Numbers & Facts

    LocationKansas City, Missouri

    Description

    Job Title: Delicatessen Clerk.
    Department: Delicatessen.
    FLSA: Non-Exempt.

    General Function:
    As a Delicatessen Clerk, this position will be responsible for handling food in a safe manner and ensuring the work area is always clean and neat. You will run the department registers and receive payments, make change, etc., where applicable. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

    Core Competencies:
    • Partnerships.
    • Growth mindset.
    • Results oriented.
    • Customer focused.
    • Professionalism.

    Reporting Relations:
    Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of; Perishables, Store Operations, and Health Wellness Home; Food Service Director; Delicatessen Department Manager.

    Positions that Report to you: None.

    Primary Duties and Responsibilities:
    • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions and treating customers as the most important people in the store.
    • Smiles and greets customers in a friendly manner, whether the encounter takes place in the employee’s designated department or elsewhere in the store.
    • Makes an effort to learn customers’ names and to address them by name whenever possible.
    • Assists customers by: (examples include)
      • escorting them to the products they’re looking for.
      • securing products that are out of reach.
      • loading or unloading heavy items.
      • making note of and passing along customer suggestions or requests.
      • performing other tasks in every way possible to enhance the shopping experience.
    • Answers the telephone promptly when called upon, and provides friendly, helpful service to customers who call including taking customer orders.
    • Takes customer orders at the delicatessen counter.
    • Works with co-workers as a team to ensure customer satisfaction and a pleasant work environment.
    • Reviews orders for the day.
    • Understands and practices proper sanitation procedures and ensures the work area is always clean and neat.
    • Reviews the status and appearance of the food for freshness.
    • Ensures that an adequate food supply is ready and on hand and develops or follows a production list.
    • Anticipates product needs for the department on a daily basis.
    • Prepares, finishes, and replenishes product as necessary.
    • Checks in product, puts product away, and may review invoices.
    • Runs the department registers and receives payment, makes change, etc., where applicable.
    • Removes trash in a timely manner.
    • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
    • Adheres to company policies and individual store guidelines.
    • Reports to work when scheduled and on time.

    Secondary Duties and Responsibilities:
    • Washes dishes as necessary.
    • Orders product and supplies as necessary.
    • Delivers orders as needed.
    • Prices products for customers as necessary.
    • Assists in other areas of store as needed.
    • Performs other job related duties and special projects as required.

    Knowledge, Skills, Abilities and Worker Characteristics:
    • Must be able to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.
    • Must be able to solve arithmetic calculations involving fractions, decimals and percentages.

    Education and Experience:
    Less than high school or equivalent experience and six months or less of similar or related work experience.

    Physical Requirements:
    • Must be able to physically perform medium work: exerting up to 50 pounds of force occasionally, 20 pounds of force frequently, and 10 pounds of force constantly to move objects.
    • Visual requirements include clarity of vision at a distance of more than 20 inches and less than 20 feet with our without correction, color vision, depth perception and field of vision.
    • Must be able to perform the following physical activities: Climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.

    Working Conditions:
    This position is exposed to dust, noise, equipment movement hazards, and electrical shock on a daily basis. Has occasional exposure to temperature extremes and cleaning chemicals/solvents. This is a fast paced work environment.

    Equipment Used to Perform Job:
    Telephone, fax, copier, intercom system, computer, calculator, kitchen utensils, hot wrapping machine, garbage disposal, trash compactor, cardboard compactor, box cutter, slicer, scales, delivery van, pallet jack, hot wrapper, and knives.

    Contacts:
    Has daily contact with the general public and customers. Has contact with federal/state governmental or regulatory agencies regarding inspections.

    Are you ready to smile, apply today.  

    Employment is contingent upon the successful completion of a pre-employment drug screen.

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