Provides key knowledge and support for students, College faculty, and campus-wide partners in areas that include, but are not limited to: academic support services, academic systems information, academic policy issues, requirements for degree completion, and degree certification; and provides complex guidance on these areas to academic advisors, faculty, and other campus colleagues. Certifies student athletes’ eligibility to participate in NCAA sports. Engages in regular administrative communication with students regarding degree progress and graduation, while partnering with assigned academic advisors who handle all direct student advising. Acts as a liaison for academic and student success issues, collaborating with a wide variety of campus partners to assist students in reaching their academic goals. Presents information at campus trainings and other events. May work with special student populations. May coordinate projects with campus or community partners to execute new initiatives, and/or develop best practices in providing student support services.