Highlights
We are seeking a detail-oriented Deduction Specialist to join a collaborative accounting team and take ownership of customer deductions, claim resolution, and accounts receivable support. Manage, research, and resolve customer deductions including shortages, overages, damages, pricing discrepancies, and fines.
Numbers & Facts
| Location | Northfield, IL |
| Industry | Financial Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Deduction Specialist
We are seeking a detail-oriented Deduction Specialist to join a collaborative accounting team and take ownership of customer deductions, claim resolution, and accounts receivable support. This role is ideal for someone who enjoys investigating discrepancies, working across departments, and driving issues to resolution.
Key Responsibilities for the Deduction Specialist
- Manage, research, and resolve customer deductions including shortages, overages, damages, pricing discrepancies, and fines
- Access customer portals to submit claims and maintain supporting documentation
- Communicate with customers, brokers, and internal teams to resolve outstanding issues
- Lead meetings to review deduction status and determine next steps
- Prepare reports and provide updates on deduction activity and recovery progress
- Track paybacks, credits, and write-offs
- Identify opportunities to improve deduction workflows and processes
- Support accounting activities including A/R and A/P as needed
Qualifications for the Deduction Specialist
Required:
- Experience managing customer deductions and dispute resolution
- Understanding of common deduction types and claim processes
- Strong analytical and organizational skills
- Excellent follow-up and communication abilities
- Intermediate Excel skills
Preferred:
- Microsoft Dynamics 365 experience
- Accounts Receivable or Accounts Payable experience
- Experience working with customer portals and claims management
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
