Job Title: Deck Supervisor
Reports to: General Manager
FLSA Status: Non-Exempt
Summary: Manages assigned shift including supervision of on-deck employees, maintenance of pool
environment and interaction with students and parents. Performs as expert on all levels of the GSS curriculum.
Demonstrates thorough knowledge of GSS management policies and practices.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Provides leadership, discipline, and constructive feedback to instructors and deck teachers to ensure
quality delivery of the Goldfish Swim School curriculum.
2. Conduct daily pre-shifts meetings and prepares the deck for the shift.
3. Conducts periodic evaluations of instructors, and deck teachers.
4. Interacts with parents/guardians to discuss student progress. Acts as a GSS “ambassador” to ensure
customer satisfaction.
5. Completes daily Deck Supervisor logs on assigned shift and monitors the children’s attendance.
6. Coordinates tasks required to ensure the cleanliness of the pool facility.
7. Arranges for replacements for absent employees.
8. Maintains the appropriate levels of chemicals for the pool environment.
9. Act as substitute swim instructor when necessary.
10. As a member of the deck supervisor team, suggests areas for improvement and implements corrective
action through in-service’s or other training.
11. Participates in training/in-services as required.
Education/Experience: High school diploma or GED. Two or more years as a swim instructor required.
Experience as a youth sports instructor/coach, camp counselor, and/or teacher preferred. College degree
preferred.
Work Environment: While performing this job, the employee is regularly exposed to heat and humidity. Noise
level is usually moderate.
Certificates and Licenses: Lifeguard and CPR/First Aid certifications required.
Tropical Vibes & Impacting Lives!
You feel it the moment you walk in. There’s more than vibrant colors, a tropical theme and happy children. There’s something different, something extraordinary. Something truly GOLDEN. It’s passion. Not just a passion for kids or a passion for swimming…it’s a special passion for changing – even saving – lives, by being a part of kids learning to swim.
When you work at Goldfish, you're not just an employee. You're a part of something bigger. You're making an impact; a splash in the lives of the children in your community. You're an integral part of a team, working together to move forward a mission. You’re also making waves in your future, learning life lessons in and out of the pool through mentorship, leadership and passion. At Goldfish, it’s more than a job - it’s an endless pool of possibilities, opportunities and life-changing moments!
Making Waves with Passion, Purpose & Core Values!
At Goldfish, our core values are at the heart of everything we do, and behind every decision that we make. To us, these values are more than just words - they're embraced with purpose in our everyday lives, and what allows us to make a splash in our community, and in the lives of our members and our team!
We go above and beyond with every detail to create a GOLDEN Experience!
We believe in nurturing a culture that provides WOW! Customer Service
We do the right things, make the right decisions and treat people with Integrity • Compassion • Trust
We meet and exceed expectations so you see Extraordinary Results
We make a big deal about life’s accomplishments by remembering to Celebrate!
Each Goldfish Swim School is an independently owned and operated franchise. The respective Franchisee is the employer at each Goldfish Swim School location. Each franchisee can set their own wages, benefit programs and terms and conditions of employment, which may vary at each Goldfish Swim School location.