Highlights
The ideal candidate is comfortable handling difficult conversations, managing a high-volume portfolio, and working with customers to achieve the best possible recovery outcomes. If you have experience with asset-based collections, skip tracing, repossessions, or recovery operations, this is an excellent opportunity to join a collaborative team in a hybrid work environment.
Numbers & Facts
| Location | Itasca, IL |
| Industry | Financial Services |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
Description
Debt & Asset Recovery Specialist
Our Client is seeking a Debt & Asset Recovery Specialist to join its recovery team in Itasca. This role is focused on late-stage collections, asset recovery, repossessions, and loss mitigation. The ideal candidate is comfortable handling difficult conversations, managing a high-volume portfolio, and working with customers to achieve the best possible recovery outcomes.
If you have experience with asset-based collections, skip tracing, repossessions, or recovery operations, this is an excellent opportunity to join a collaborative team in a hybrid work environment.
Why This Role?
- Hybrid work schedule
- Opportunity to work directly on asset recovery and loss mitigation initiatives
- High-volume, relationship-driven environment
- Exposure to KPIs and portfolio performance metrics
- Collaborative, team-oriented culture
Key Responsibilities for the Debt & Asset Recovery Specialist
- Manage a portfolio of delinquent accounts and recovery cases
- Conduct high-volume outbound calls and customer communications
- Perform skip tracing to locate customers and assets
- Utilize tools such as TLO and/or CLEAR to support recovery efforts
- Negotiate payment arrangements and workout solutions when appropriate
- Monitor portfolio performance, recovery rates, and cycle time metrics
- Maintain accurate account documentation and collection notes
- Prepare reporting and analysis using Excel and Microsoft Office tools
Qualifications for the Debt & Asset Recovery Specialist
Required:
- Experience with asset recovery, repossessions, late-stage collections, or loss mitigation
- Skip tracing experience (required)
- Experience using TLO and/or CLEAR
- Strong negotiation and conflict-resolution skills
- Ability to manage 50+ calls and 100-200 accounts simultaneously
- Microsoft Office proficiency, including Excel
Preferred:
- Consumer finance or asset-based collections experience
- Workout or recovery negotiation experience
- Experience working with recovery KPIs including recovery rates and cycle times
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
