Highlights
Skills: Strong financial acumen (P&L, balance sheets), proficiency in Microsoft Office (Excel, Word, Outlook), and superior communication skills. Leadership (LMA): Lead, manage, and hold your team (Parts Manager, Service Writer, Technicians, Yard Associate) accountable.
Numbers & Facts
| Location | Heath, Ohio |
| Industry | Manufacturing - Other |
| Company Size | 500 to 999 employees |
| Year Founded | 1957 |
| Website | http://southeasternequip.com/ |
Description
Dealership Operations Manager
Location: Heath, Ohio
Company: Southeastern Equipment
Employment Type: Full-Time, Exempt
About Southeastern Equipment
Southeastern Equipment is a leading solutions provider in the construction industry. Our mission is To help our customers win by providing top-tier equipment, parts, and service. We live by our core values: Hustle, Thoughtful, Passion, and Customer Focused.
Role Purpose
As the Operations Manager, you will lead the day-to-day activities of our branch service and parts departments. You are responsible for ensuring machines are sale-ready and repaired to high standards, while managing a team focused on sales growth, profitability, and exceptional customer satisfaction.
Key Responsibilities
Leadership (LMA): Lead, manage, and hold your team (Parts Manager, Service Writer, Technicians, Yard Associate) accountable.
Departmental Oversight: Drive sales and profit goals for both the Parts and Service departments.
Facility Management: Maintain the physical facility to meet OSHA, EPA, and 5S (85% score) standards.
Customer Excellence: Handle issue escalations and ensure all services align with company values and machine standards.
Support Operations: Coordinate with Sales, Rental, and PSSR teams regarding machine availability and status.
Metrics for Success
Your performance will be measured by:
Net Parts Income (vs. budget)
Net Service Income (vs. budget)
Store 5S Score (85% target)
Requirements
Education: High School Diploma/GED required; 4-year BA/BS degree preferred.
Experience: Minimum 6years of managerial experience in a related field.
Skills: Strong financial acumen (P&L, balance sheets), proficiency in Microsoft Office (Excel, Word, Outlook), and superior communication skills.
Physical: Ability to stand/walk the shop floor and regularly lift/move up to 50 pounds.
Travel: Limited travel (approx. 15-20 days/year) for meetings and training.
Why Join Us?
We offer a dynamic environment where you can champion change and grow business-to-business sales. We follow the EOS model and are committed to training and developing our teams.
Our Company is unable to offer sponsorship now or in the future. All candidates must be legally authorized to work in the United States without the need for sponsorship. Southeastern Equipment utilizes E-Verify in accordance with Federal regulations.
Please keep in mind that the posted pay range represents the range for all positions in the job grade within which this position falls. The actual hourly/salary offer will take into account a wide range of factors, including location, certifications, and skill development and potential bonuses.
Our company offers full time employees: competitive salary, full benefits: Medical, Dental, Vision, Critical Illness, Life Insurance, 401K with match, Wellness, PTO, Paid Parental leave, Company Apparel, Uniforms provided, PPE Provided, Prescription Safety Goggles and Boot Allowance.
Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
About Company
Southeastern Equipment stands behind the equipment we carry and the customers we serve. At Southeastern, you’re not only getting top performing equipment, you’re getting quality and trusted support. We’re here to make your equipment experience a great one.
Southeastern offers new, used, and rental equipment for each industry with full in-shop and field technician service and a dedicated parts department.
Experienced ManufacturersSoutheastern carefully selects dependable and experienced equipment manufacturers. Each manufacturer excels in delivering parts on time and providing outstanding warranty support. A wide range of trusted manufacturers are available to ensure the right product is available and each customer receives uninterrupted support.
Case, Southeastern’s primary vendor, is a world-class construction equipment manufacturer and trusted partner for over 50 years. Case has received numerous performance awards and leads the industry with their innovative products.
Factory Trained TechniciansSoutheastern’s factory trained technicians understand that your equipment’s operation is key to your success. Our technicians have a wide range of experience and are always prepared with a fleet of service trucks. At your job site or in our facility, Southeastern’s factory trained technicians use advanced diagnostic and repair tools to provide the fastest turnaround.
On Hand and Specialized PartsSoutheastern has an extensive inventory of parts to efficiently support our service team. This on hand inventory allows service technicians to quickly diagnose and repair your equipment. Dedicated parts personnel are available at each location to help you find the part you need – even for older, specialized equipment.