Dealer Rental Associate and Customer Service Representative

Ourisman Kia

  • Chantilly, Virginia
  • 3 days ago

    Highlights

    Manage the loaner fleet –Make sure that loaners are clean, prepped, and generate loaner vehicle agreements for customers. Previous dealership or customer service experience is a plus, but not required – we will train the right person!

    Numbers & Facts

    LocationChantilly, Virginia
    Websiteourismanva.com

    Description

    SUMMARY

    Are you looking for an opportunity to grow your career?  Are you detail-oriented? Do you love interacting with people? If you answered yes, we want to talk to you!

    We have  a Rental Associate and Customer Representative position available!  The available shift is Monday through Friday -7:00am-3:00pm  

     

    What You’ll Do:

    • Greet and assist all incoming customers and vehicles in the Service Lane
    • Schedule service appointments efficiently
    • Help write repair orders, with a focus on New Car Pre-Delivery Inspections (PDIs)
    • Manage the loaner fleet –Make sure that loaners are clean, prepped, and generate loaner vehicle agreements for customers
    • Handle after sale, due in deal items for customers
    • Deliver outstanding customer service all day 

    What We’re Looking For:

    • Excellent verbal communication skills – you must love talking to customers all day
    • Professional, friendly, and positive attitude
    • Ability to handle multiple tasks in a busy service lane
    • Reliable transportation and a valid driver’s license
    • Previous dealership or customer service experience is a plus, but not required – we will train the right person!

    Why Join Us?

    • Work with a great team at a busy, high-volume KIA dealership!
    • Opportunity for growth in the company!

     

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