Highlights
guides, Quick Start Manuals, SOP s and Training Content for Program Staff, supervisors and Administrators. current state and future state workflows, including Intake Process, Billing.
Numbers & Facts
| Location | Columbus, OH |
| Industry | Staffing/Employment Agencies |
| Salary | $30.78 |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 2000 |
| Website | http://www.lancesoft.com/ |
Description
AM - Ashley Hetman
In person interviews
Hybrid Columbus - candidate needs to be able to report as needed
Technical Writer 3
A Technical Writer (TW3) is needed for the Modernization /
Re-write of a .NET Application. The TW3 would be responsible for all Technical
Documentation, Business Process descriptions, system requirements, workflows
and release materials are accurate, consistent and aligned with DCY governance
standards and will work closely with software Developers, Business Analysts,
Program teams, QA Testers and Project leadership.
Role:
Create and
Maintain Architecture Diagrams, API Documentation, Data Dictionaries, Entity
Relationship Diagrams and System Configuration guides.
Document
current state and future state workflows, including Intake Process, Billing
Flows, Automated Jobs and System interactions.
Maintain
documentation libraries and subscription lists.
Identify,
create, revise, and maintain documentation and templates needed by the
Application Teams.
Develop,
enhance, and maintain user documentation for multiple applications and Ensure
appropriate control.
Develop User
guides, Quick Start Manuals, SOP s and Training Content for Program Staff,
supervisors and Administrators.
Determine
procedures for use of on-line documentation tools and version control
documentation as appropriate.
Educate both
business and technical groups on the essential need for developing and using
standard documentation for all processes.
Organize and
prepare work effectively to facilitate proactive resolution of problems, rather
than reactive.
Identify and
make recommendations around documentation and templates needed by the
Application Teams.
Work with
users and other State personnel to ensure that the solutions meet State
business requirements.
Identify and
initiate continuous improvement opportunities.
Direct the
development of accurate estimates for documentation requests/activities as
required
Review and
understand the Application Teams workplan.
Determine
time estimates and schedule for own work and resolve issues in a timely manner.
Identify and
track issues, risks and action items.
Review and
approve procedures for use of on-line documentation tools as appropriate.
Identify
business and technical documentation needs not currently addressed.
Promote the
need for developing and using standard documentation for all processes within
the organization.
Perform
detailed reviews of interim and final tasks as appropriate.
Oversee
processing of service requests.
Manage,
deploy, and schedule Technical Writer activities.
Develop and
manage short and long-term documentation plans and schedules.
Understand
work requests/needs within Application Teams
Work with
Team Leads and Group Leads to set documentation goals.
Experience:
Ideally, 5-6 years of similar experience in
projects that involved legacy system migration, re-factoring or modernization
would be highly preferred.
Educational requirements:
Education: 4 year college Degree in IT, Computer
Science, Engineering or Business with a focus on Technology
The Position is Hybrid and the hire should be able to come
to DCY office in Columbus as needed.
In person interviews
Hybrid Columbus - candidate needs to be able to report as needed
Technical Writer 3
A Technical Writer (TW3) is needed for the Modernization /
Re-write of a .NET Application. The TW3 would be responsible for all Technical
Documentation, Business Process descriptions, system requirements, workflows
and release materials are accurate, consistent and aligned with DCY governance
standards and will work closely with software Developers, Business Analysts,
Program teams, QA Testers and Project leadership.
Role:
Create and
Maintain Architecture Diagrams, API Documentation, Data Dictionaries, Entity
Relationship Diagrams and System Configuration guides.
Document
current state and future state workflows, including Intake Process, Billing
Flows, Automated Jobs and System interactions.
Maintain
documentation libraries and subscription lists.
Identify,
create, revise, and maintain documentation and templates needed by the
Application Teams.
Develop,
enhance, and maintain user documentation for multiple applications and Ensure
appropriate control.
Develop User
guides, Quick Start Manuals, SOP s and Training Content for Program Staff,
supervisors and Administrators.
Determine
procedures for use of on-line documentation tools and version control
documentation as appropriate.
Educate both
business and technical groups on the essential need for developing and using
standard documentation for all processes.
Organize and
prepare work effectively to facilitate proactive resolution of problems, rather
than reactive.
Identify and
make recommendations around documentation and templates needed by the
Application Teams.
Work with
users and other State personnel to ensure that the solutions meet State
business requirements.
Identify and
initiate continuous improvement opportunities.
Direct the
development of accurate estimates for documentation requests/activities as
required
Review and
understand the Application Teams workplan.
Determine
time estimates and schedule for own work and resolve issues in a timely manner.
Identify and
track issues, risks and action items.
Review and
approve procedures for use of on-line documentation tools as appropriate.
Identify
business and technical documentation needs not currently addressed.
Promote the
need for developing and using standard documentation for all processes within
the organization.
Perform
detailed reviews of interim and final tasks as appropriate.
Oversee
processing of service requests.
Manage,
deploy, and schedule Technical Writer activities.
Develop and
manage short and long-term documentation plans and schedules.
Understand
work requests/needs within Application Teams
Work with
Team Leads and Group Leads to set documentation goals.
Experience:
Ideally, 5-6 years of similar experience in
projects that involved legacy system migration, re-factoring or modernization
would be highly preferred.
Educational requirements:
Education: 4 year college Degree in IT, Computer
Science, Engineering or Business with a focus on Technology
The Position is Hybrid and the hire should be able to come
to DCY office in Columbus as needed.
About Company
We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc).
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.