DCY - Quality Assurance Specialist 2/ QAS2 (Software Tester Salesforce)

solutions, tests and corrects programs and assists IT staff with documentation; Assists in supporting user acceptance testing; Performs software implementation tasks, including source. system software requirements; Defines problems and develops potential solutions; Performs post-production support for business applications.

AM: Ashley Hetman
Hybrid - in office 3x week
In person interviews
Local candidates preffered

Software
Tester (Salesforce) - QAS2


Duties/Responsibilities


Assures requirements are defined and approved, performs code
reviews and ensures agency application development standards are met.


Analysis and Design; works with business area personnel to
assure requirement(s) are thoroughly defined and approved; performs impacts
analyses to identify interdependencies; assists with design reviews.


Development; performs code review(s); serves as technical
lead, as assigned.


Testing and Implementation; creates detailed test designs
and test plans; creates and reviews test data for performing test scenarios;


Coordinates and conducts execution of unit and system test
scripts;


Coordinates and conducts debugging efforts and defect
tracking;


Coordinates and supports user acceptance testing;


Coordinates, conducts and supports software implementation
and deployment tasks;


Leads and performs the development, implementation, and monitoring
of IT quality assurance standards and testing;


Performs performance, regression and load testing.


Documentation; writes, reviews, and coordinates development
of application-related training materials and software user guides, program
and/or application source code documentation (e.g., use cases, in-line code
comments); departmental standards; appropriate standards and criteria for
acceptable programming; documentation and systems development lifecycle
activities;


Reviews development lifecycle activities;


Assists higher-level IT staff with estimating workload
requirements and other project planning activities.


Designs and performs system analysis, recommends application
solutions, tests and corrects programs and assists IT staff with documentation;



Assists in supporting user acceptance testing;


Performs software implementation tasks, including source
control and deployment activities;


Develops, implements and monitors IT quality assurance
standards and testing;


Develops and documents appropriate standards and criteria
for acceptable programming and systems development lifecycle activities;


Develops software testing and automation procedures and
performs analysis and design;


Reads, writes, extracts and/or reports from compounded
files;


Works with business personnel to identify and document
system software requirements;


Defines problems and develops potential solutions;


Performs post-production support for business applications
which may include routine maintenance, enhancements and the need to perform
research to aid in troubleshooting software production errors;


Identifies alternate courses of action, the review and
evaluation of software development methodologies and completing software
security scans and reporting on vulnerabilities;


Conducts performance testing and benchmarking of software
application response times, analysis and reporting on performance measures.


Communicates with peers and others. Collaborates
proactively.


Guides performance of software development tasks per verbal
instructions;


Answers questions on technical topics to assist other
technical staff in software development;


Obtains or imparts information from/to other technical staff
and business personnel through discussion(s) involving database, infrastructure
and/or application information;


Leads discussion(s) or formal meetings with technical and/or
nontechnical personnel on simple to moderate technical topics in support of
software development;


Summarizes, in writing, information on one or more related
topics involving database, infrastructure and/or application information in
support of software development;


Conveys, in writing, recommendations or conclusions to
another for decision making purposes in support of software development.


Gathers, interprets and applies information from a variety
of sources to aid in software development duties, activities and events;


Answers questions and presents informal mentorship
opportunities to peers and/or lower-level staff via conversation, observation
or technical documentation.


Understanding and experience in the use of Azure Dev Ops for
documentation and iterative development collaboration, task management and
other functions related to system testing and reporting.


Solid understanding of Agile, Iterative and Traditional
Software development (SDLC) practices, standards as it relates to testing
activities.


Provides training, coaching and mentoring of testing team
members.





General
Knowledge and Skills Requirements:


1.
Computer and electronics


2.
Oral and written communication tools and
techniques


3.
Customer support and personal service


4.
State and agency policy, procedures, and
applicable laws


5.
Vision, mission, and goals of agency


6.
Software development principles and methods for
design, development, testing, and implementation of new or modified software


7.
Commonly used query language


8.
Mathematic principles relative to assigned area
in IT


9.
IT principles, methods, and practices in
assigned specialty area


10. Standard
software validation tools, software distribution tools, and mechanisms


11. Technical
writing and documentation practices


12. Systems
performance management


13. Requirements
analysis principles and methods


14. Back-up
and recovery procedures


15. Interrelationships
of multiple IT specialties


16. Reading
comprehension


17. Speaking


18. Service
orientation


19. Troubleshooting


20. Critical
thinking


21. Complex
problem solving


22. Lead
work


23. Programming
software analysis and evaluation


24. Using
data recovery tools and techniques


25. Judgment
and decision making


26. Assuring
quality


27. Identifying
and specifying business requirements


28. Stay
abreast of current technologies in area of IT assigned


29. Deal
with problems involving several variables in familiar context


30. Define
problems, collect data, establish facts, and draw valid conclusions


31. Prepare
meaningful, accurate, and concise reports





Qualifications



3+ years of experience as a Software Tester specifically
for Salesforce Applications



Ability to independently develop testing
strategy, test plans, test cases and proper system testing documentation for a
new Salesforce application.