DCS PROGRAM COORDINATOR - DIVISION OF FEDERAL PROGRAMS - STATEWIDE - 09082026-80889

Job Information

State of Tennessee Job Information

Opening Date/Time09/08/2026 12:00AM Central TimeClosing Date/Time09/14/2026 11:59PM Central TimeSalary (Monthly)$4,562.00 - $5,694.00Salary (Annually)$54,744.00 - $68,328.00Job TypeFull-TimeCity, State LocationDresden, TN

Jackson, TN

Memphis, TN

Nashville, TN

Clarksville, TN

Murfreesboro, TN

Columbia, TN

Cookeville, TN

Chattanooga, TN

Oak Ridge, TN

Knoxville, TN

Maryville, TN

Johnson City, TNDepartmentChildren's Services

LOCATION OF (1) POSITION(S) TO BE FILLED: DEPARTMENT OF CHILDREN'S SERVICES, STATEWIDE

This is a DCS Program Coordinator position for the Federal Programs division of the Central Office Operations team. This position is currently located in Knox County but can potentially sit in any county across the state.

This position requires a criminal background check. Therefore, you may be required to provide information about your criminal history in order to be considered for this position.

Qualifications

Education and Experience: Graduation from an accredited college or university with a bachelor's degree and experience equivalent to four years of professional work in one or a combination of the following: counseling or case management services, or program evaluations of counseling or case management services, three years of which must involve providing these services to children and/or juveniles.

Substitution of Education for Experience: Graduate course work credit received from an accredited college or university in social work, criminal justice, psychology, sociology, human services, and/or child development may substitute for the required experience on a year-for-year basis to a maximum of one year, there being no substitution for the required three years of children's services work (e.g. 36 graduate quarter hours in one or a combination of the above listed fields may substitute for one year of the required experience).

Substitution of Experience for Education: Experience equivalent to one year as a DCS Program Specialist or a DCS Case Manager 3 with the State of Tennessee.

Necessary Special Qualifications: Applicants for this class must:

• Must be at least twenty-one (21) years of age on the date of application;
• Be a citizen of the United States;
• Possess a valid driver's license prior to and during employment;
• Have a good moral character, as determined by investigation;
• Complete a criminal history disclosure form in a manner approved by the appointing authority;
• Have no conviction for a felony;
• Agree to release all records involving their criminal history to the appointment authority;
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
• Submit to and pass a pre-employment screening test for use of illegal drugs.

Overview

The Program Coordinator for the Tennessee Children's First! Review (TCFR) Program is responsible for managing the review case sampling process and serving as an advanced-level case reviewer.

Responsibilities

Primary responsibilities include:

• Interviewing children and youth, family members, and internal and external partners across the state using the TCFR interview guide.
• Reviewing case file data within the TFACTS/C-First system.
• Documenting findings and rating assigned cases in the TCFR data collection site.
• Providing strengths-based feedback to Caseworkers and Supervisors on each case reviewed.
• Providing training on the DCS Practice Model and best practices to DCS staff involved in the TCFR process.
• Recruiting new TCFR Reviewers from internal and external partners.
• Coaching and mentoring new TCFR Reviewers.
• Following the TCFR sampling guidelines to produce case samples for the six DCS regions prior to each review.
• Documenting the sampling process, including replacement case reasons, for each review.
• Serving as a subject matter expert in the TCFR and Child and Family Services Review (CFSR) processes.
• Assisting the TCFR Program Director and Assistant Director with administrative functions for the TCFR team.

Competencies (KSA's)

Competencies:

• Decision Quality
• Manages Complexity
• Action Oriented
• Organizational Savvy
• Nimble Learning

Knowledge:

• Customer and Personal Service
• English Language
• Law and Government
• Public Safety and Security

Skills:

• Time Management
• Critical Thinking
• Instructing
• Judgment and Decision Making
• Operations Analysis

Abilities:

• Deductive Reasoning
• Inductive Reasoning
• Problem Sensitivity
• Information Ordering

Tools & Equipment

• Office Equipment
• Computer
• Mobile Phone

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

Agencies may allow an exception based on other factors.