Highlights
a { text-decoration: none; color: #464feb; } tr th, tr td { border: 1px solid #e6e6e6; } tr th { background-color: #f5f5f5; } Requirements 2 years or more of desktop support experience with Windows 7/10, Microsoft 365, Adobe Acrobat, and end-user computing. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services.
Numbers & Facts
| Location | Atlanta, GA |
| Industry | Computer/IT Services |
| Company Size | 100 to 499 employees |
| Year Founded | 1999 |
| Website | http://resourcesoft.com/ |
Description
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Requirements
- 2 years or more of desktop support experience with Windows 7/10, Microsoft 365, Adobe Acrobat, and end-user computing.
- Proficiency in Active Directory, Windows workstation administration, desktop imaging, and user account support.
- Experience with printer support, print server administration, hardware troubleshooting, and peripheral configuration.
- Experience with SharePoint, ServiceNow incident management, inventory management, and IT asset support.
- Experience with Windows Server, LAN, VPN, Exchange, SQL Server, System Center, VoIP, and ITIL service management.
- Excellent verbal and written communication skills.
Responsibilities
- Deliver Tier I and Tier II remote and deskside support for hardware, software, applications, and user access issues.
- Diagnose and resolve Windows workstation, Microsoft 365, network, application, and peripheral incidents.
- Configure, image, deploy, maintain, and troubleshoot desktops, user devices, printers, and related equipment.
- Process and document incidents, service requests, problems, and resolutions through the IT service management platform.
- Administer endpoint inventory, equipment records, print services, and routine workstation lifecycle activities.
- Monitor support operations, maintain technical documentation, and prepare service metrics and operational reports.
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA, the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. With over two decades of industry experience, the Company has evolved as a front runner in enabling project optimization. We partner with leading organizations to provide technology solutions within the financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. We take pride in mentoring a workforce that is well positioned to respond to the emerging IT trends and needs. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. Our career opportunities offer challenging assignments and exposure to emerging and cutting edge technologies. We are committed to providing our employees with the tools necessary to accelerate their career progression, while maintaining a healthy, work-life balance. We are deeply committed to providing a workplace ambience that is both challenging and fulfilling.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.
Resourcesoft is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
For more information about Resourcesoft and our services, please visit our website.
About Company
Founded in 1999, Resourcesoft, Inc. is a leading Technology Consulting and Professional Services organization. Headquartered in Marlborough, MA the company serves the technology needs of its clients nationwide. Resourcesoft has often been recognized by prominent rating agencies for its exemplary growth and stability. Resourcesoft partners with leading organizations to provide technology solutions within financial, insurance, education, government, publishing, healthcare and pharmaceutical domains. With the employees at the crux of every business endeavor, our success is driven by our expertise in pairing the right talent with the best jobs in the technology sector. We forge long term, personalized relationships with our employees to advance their career to the next level. We engage them in technology centric client projects that provide opportunities for them to evolve, innovate and deliver world class products and services. We are committed to providing our employees with the tools necessary to accelerate their career growth, while maintaining a healthy,work-lifebalance.
Mission: Our mantra is “Innovation in Technology”. We want to be the link between technology and the people who define it. Our mission is to consistently provide exceptional service and industry expertise to meet the diverse business needs of our clients. Resourcesoft’s responsibility towards job seekers is to align their skills to the right job opportunity and enable excellence at the workplace.
Inspiring People for Greater Performance