DC technician
- Physical layer: fiber optic connections, contamination, cleaning
- Understand ESD best practices
- Comfortable with text based CLI
- Familiar with IP based networking
- A+/Network+ level of knowledge required
- Good understanding of OSI layer and network principles
- 2+ years of DC experience required
- 4+ years of IT related experience required
- Familiarity with the Linux based systems and experience with scripting and automation (Bash, Python, Perl)
- Understanding BGP routing protocols, spanning tree, VRRP, LACP
- Good organization, multitasking and communication skills
- Microsoft Office Tools: Word, Outlook, Excel
- Understanding of network procedures, environmental and safety management in a DC environment
Culture / Team fit
- Ambitious / Hard working / Go getter / Coachable / Mentor
Responsibilities:
- Physical hardware swaps: (Fabric and Backbone)
o Optical transceiver swaps / Circuit diagnosis
o Line card swap
o TOR Replacement
o Work with vendors for RMA's
o Must be able to lift 50lbs
- Asset Management
- Tools and Ticket management
- Build relationships with partner teams within the DC
- Ability to review hardware logs, isolate and identify root cause
- Remote link troubleshooting
- Ability to mentor and guide L1 resource