DC Department Supervisor - 2nd Shift

Stores

  • Rock Hill, South Carolina
  • 30+ days ago

    Highlights

    Lead daily shift meetings and department stand-ups to align crew on goals, communicate operational priorities, and review prior-shift performance results. Direct the work of crew members, including assigning tasks, prioritizing workflow, and adjusting staffing to meet operational needs.

    Numbers & Facts

    LocationRock Hill, South Carolina
    Websitehttps://www.westmarine.com/customerservice/Privacy-Policy.html

    Description

    Primary Responsibilities:

    • Lead and manage team performance by setting expectations, monitoring results, and ensuring accountability for safety, quality, and productivity standards.
    • Direct the work of crew members, including assigning tasks, prioritizing workflow, and adjusting staffing to meet operational needs.
    • Own the hiring, onboarding, discipline, and termination process for assigned department crew members in partnership with HR and Area Manager
    • Coach and develop crew members, including conducting performance discussions, providing feedback, and supporting career development.
    • Ensure compliance with all safety policies, procedures, and regulatory requirements; take immediate action to address unsafe conditions or behaviors.
    • Oversee operational processes to ensure adherence to standard operating procedures and drive consistency and efficiency.
    • Own department-level KPI performance, including tracking, reporting, and implementing corrective action plans to close gaps in productivity, accuracy, and service levels.
    • Lead daily shift meetings and department stand-ups to align crew on goals, communicate operational priorities, and review prior-shift performance results.
    • Promote and support continuous improvement initiatives, including the application of Lean principles.
    • Coordinate with leadership and cross-functional partners to ensure alignment and execution of operational goals.
    • Process department payroll including timecard review, exception resolution, and compliance with scheduling and overtime policies.

     

    Qualifications:

    • High school diploma or equivalent required; additional education in supply chain or related field preferred.
    • 2+ years of leadership or supervisory experience with responsibility for directing and evaluating employee performance.
    • Experience in a distribution center, warehouse, or supply chain environment preferred.
    • Demonstrated ability to lead teams, make decisions, and drive results.
    • Experience with workforce planning, performance management, and employee development.
    • Familiarity with warehouse systems (e.g., AS400, JDA), RF scanners, and voice-picking technology.
    • Proficiency in Microsoft Office.
    • Strong communication, leadership, and problem-solving skills.

     

    Similar Jobs