Day Group Sales Representative

WHY WORK AT JAY PEAK?

We're a team of good-natured folks at the heart and soul of a growing resort community. Our co-workers are our friends, so we happily go the extra mile for each other and our guests. We're rewarded fairly for our collective efforts and encouraged to pursue individual goals. We're a family, one that gets to choose its members. We strive for an authentic, community driven Resort that derives its vitality from the on-mountain experience, respect for its history & what has come before it, and its employees whose energy and spirit are its foundation. It's not for everyone but we're not looking for everyone-we're looking for you.

IF YOU HAVE WHAT IT TAKES, HERE'S WHAT YOU'LL GET

• Base wage starting at $17.00-$20.00 per hour plus commission
• Paid Vacation & Sick Time
• Paid Maternity & Parental Leave
• Medical, Dental, Vision, Accident, Hospital Indemnity, Life & Disability Insurances
• 401k program eligibility with employer match after 1 year of service with 1000 hours worked
• FREE or deeply discounted season passes for you and your dependents
• Employee Recognition Programs (including daily, monthly, yearly, and seniority programs)
• Seasonal employee parties
• Regular free employee breakfasts/lunches, family events, and parties
• For a full listing of employee perks both on and off-property, click here

SUMMARY

The Day Group Sales Representative is responsible for coordinating all aspects of Day Group Sales efforts, including, but not limited to the selling of: skiing and snowboarding, water park groups, climbing center & movie nights, tram rides, golf outings, disc golf, college products, etc. Communicate with clients and internal stakeholders for group needs and plans.

ESSENTIAL DUTIES & RESPONSIBILITIES (include the following, other duties may be assigned) Responsible for coordinating all Day Group business segment, including:

• Booking regional direct day group business.
• Ticketing of all Day Groups, utilizing ticketing software.
• Communicates directly with all day groups, up-selling all potential sales opportunities.
• Attends regional off-site sales efforts for Jay Peak Resort.
• Promotes smooth implementation of any Day Group needs.
• Daily and weekly use of the Day Group forecasting templates.
• Sales of all products offered, across the resort.
• Communicates with internal stakeholders for group needs and plans.
• Researches as needed for day group sales efforts.
• Develops new regional business contacts for day group, off-site, college and water park sales efforts.
• Answers phone calls to the general sales line on a daily basis.
• Daily retrieval emails from the general group email account.
• Participates in weekly team meetings.
• Works closely with Director of Group Sales to provide bi-weekly sales reports.
• Works with Director of Group Sales for complete end of season and annual reporting.
• Other duties as assigned, which could be directly related, or unrelated to original position.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

Bachelor's Degree (BA) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

LANGUAGE SKILLS

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.

MATHEMATICAL SKILLS

Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry. Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form.

COMPUTER SKILLS

• Daily use of MSWORD and EXCEL. Must be able to manipulate spreadsheets on a daily basis.
• Previous experience with a CRM database software a huge plus.

CERTIFICATES, LICENSES, REGISTRATIONS

Must have valid Driver's License and be able to meet requirements of Jay Peak Resort's automobile insurance policies. Must have the ability to rent vehicles.

OTHER SKILLS & ABILITIES

• Ability to travel long distances, for day or overnight Sales missions.
• Ability to speak comfortably in front of large groups of people.
• Ability to stand for long periods of time, during sales shows and meetings, as needed.
• Must be flexible and able to adapt to a fast-paced environment.
• Ability to make decision within the parameters of the job descriptions a must.

OTHER QUALIFICATIONS

Bilingual (English/French) - a plus. Must have the ability to travel into Canada.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand; walk; or sit. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands & arms; climb or balance; and/or stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 25 pounds and occasionally lift and/or move up to 100 pounds.

There are no specific vision requirements of this position.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to outside weather conditions and occasionally exposed to wet or humid (non-weather) conditions, moving mechanical parts, working in high or precarious places, fumes or airborne particles and extreme (non-weather) heat. The noise level in the work environment is usually moderate.

RESORT CONDITIONS

This is a Winter Resort Area. It requires that work venues are varied, and in many cases include steep stairways, multilevel buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom area and some are semi-remote and can only be reached by traveling via chair lift(s), skis or snowboards. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.