Datacenter Technician 1

Candidates with a high school diploma must have 5+ years of equivalent hands-on experience in server hardware testing, data center operations, or lab infrastructure support. The ideal candidate is detail-oriented, technically curious, and comfortable working directly with server hardware, rack infrastructure, and engineering teams.

About the Role:
* is seeking a motivated, hands-on Server Datacenter Technician to join our Server BIOS team. This role supports validation of cutting-edge server platforms and manageability firmware in a high-volume lab environment. The ideal candidate is detail-oriented, technically curious, and comfortable working directly with server hardware, rack infrastructure, and engineering teams.

Education & Experience:

• Associate’s or Bachelor’s degree in Computer Engineering, Information Technology, Electronics, or related technical field preferred. 
• Candidates with a high school diploma must have 5+ years of equivalent hands-on experience in server hardware testing, data center operations, or lab infrastructure support. 
• CompTIA A+, Network+, or similar technical certifications are a plus.

Key Responsibilities:

• Deploy, configure, and maintain x86 server platforms within a high-volume validation lab environment. 
• Perform system bring-up, BIOS and firmware updates, and platform configuration across multiple validation programs. 
• Install and configure Linux and Windows Server operating systems for testing purposes. 
• Conduct hardware failure isolation across CPU, memory (DIMMs), PCIe devices, storage, networking, and power subsystems. 
• Troubleshoot L1/L2 network connectivity, validate switch configurations, and support rack-level network infrastructure. 
• Diagnose and resolve rack-level power distribution issues, including PDUs and power balancing. 
• Analyze system logs, firmware outputs, and OS-level errors to support root cause analysis. 
• Reproduce defects and collaborate with BIOS, firmware, and hardware engineering teams to validate fixes. 
• Utilize remote management tools (BMC/IPMI, serial console, KVM-over-IP) for system access and debug. 
• Execute test procedures and assist with basic scripting or automation tasks (Python, PowerShell, or Bash preferred). 
• Manage rack infrastructure including cabling, airflow considerations, hardware swaps, and lifecycle handling. 
• Maintain accurate inventory tracking, asset management, and support hardware shipping/receiving workflows. 
• Follow ESD and lab safety procedures while working with sensitive hardware components.
• Prioritize and manage multiple concurrent debug and validation activities in a fast-paced environment. 

Preferred Qualifications:

• Experience working in high-density server or data center environments.