Datacenter Technician 1

TPI Global (formerly Tech Providers, Inc.)

AUSTIN, TX

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JOB DETAILS

SKILLS

Asset Management, Bash Scripting, CPU (Central Processing Unit), CompTIA A+, CompTIA Network+, Computer Engineering, Computer Firmware, Debugging Skills, Detail Oriented, Electronics, Establish Priorities, Hardware Administration, Hardware Components, Hardware Quality Assurance, High School Diploma, IP (Internet Protocol), IPMI (Intelligent Platform Management Interface), Identify Issues, Information Technology & Information Systems, Inventory Management, K Virtual Machine (KVM), Laboratory Operations, Laboratory Techniques, Layer 2 Protocols, Linux Administration, Memory Hardware, Microsoft Windows Operating System, Microsoft Windows System Administration, Network Administration/Management, Network Connectivity, Network Operations Center, Operating Systems, PCI Express (PCI-E), Python Programming/Scripting Language, Root Cause Analysis, Safety Process, Scripting (Scripting Languages), Server Hardware, Shipping/Receiving, Systems Administration/Management, Systems Analysis, Test Data, Testing, Testing Servers, Windows PowerShell, x86 Processors

LOCATION

AUSTIN, TX

POSTED

15 days ago

About the Role:
* is seeking a motivated, hands-on Server Datacenter Technician to join our Server BIOS team. This role supports validation of cutting-edge server platforms and manageability firmware in a high-volume lab environment. The ideal candidate is detail-oriented, technically curious, and comfortable working directly with server hardware, rack infrastructure, and engineering teams.

Education & Experience:

Associate’s or Bachelor’s degree in Computer Engineering, Information Technology, Electronics, or related technical field preferred.
Candidates with a high school diploma must have 5+ years of equivalent hands-on experience in server hardware testing, data center operations, or lab infrastructure support.
CompTIA A+, Network+, or similar technical certifications are a plus.

Key Responsibilities:

Deploy, configure, and maintain x86 server platforms within a high-volume validation lab environment.
Perform system bring-up, BIOS and firmware updates, and platform configuration across multiple validation programs.
Install and configure Linux and Windows Server operating systems for testing purposes.
Conduct hardware failure isolation across CPU, memory (DIMMs), PCIe devices, storage, networking, and power subsystems.
Troubleshoot L1/L2 network connectivity, validate switch configurations, and support rack-level network infrastructure.
Diagnose and resolve rack-level power distribution issues, including PDUs and power balancing.
Analyze system logs, firmware outputs, and OS-level errors to support root cause analysis.
Reproduce defects and collaborate with BIOS, firmware, and hardware engineering teams to validate fixes.
Utilize remote management tools (BMC/IPMI, serial console, KVM-over-IP) for system access and debug.
Execute test procedures and assist with basic scripting or automation tasks (Python, PowerShell, or Bash preferred).
Manage rack infrastructure including cabling, airflow considerations, hardware swaps, and lifecycle handling.
Maintain accurate inventory tracking, asset management, and support hardware shipping/receiving workflows.
Follow ESD and lab safety procedures while working with sensitive hardware components.
Prioritize and manage multiple concurrent debug and validation activities in a fast-paced environment.

Preferred Qualifications:

Experience working in high-density server or data center environments.

Datacenter Technician 1

TPI Global (formerly Tech Providers, Inc.)

AUSTIN, TX

About the Company

TPI Global (formerly Tech Providers, Inc.)

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