Highlights
Responsible for overseeing day-to-day data center operations, ensuring high availability, security, compliance, and efficient delivery of infrastructure services. Leads operational teams, manages escalations, and coordinates maintenance, upgrades, and facility activities.
Numbers & Facts
| Location | Madison, WI |
| Industry | Staffing/Employment Agencies |
| Company Size | 500 to 999 employees |
| Website | http://www.ampcus.com |
Description
Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Datacenter Lead
Location(s): Madison, WI
Job Summary
Responsible for overseeing day-to-day data center operations, ensuring high availability, security, compliance, and efficient delivery of infrastructure services. Leads operational teams, manages escalations, and coordinates maintenance, upgrades, and facility activities.
Key Responsibilities:
- Lead and coordinate data center operations, including server, storage, network, and middleware support.
- Manage incidents, service requests, changes, and escalations to meet SLA targets.
- Oversee installations, decommissions, migrations, and capacity planning.
- Ensure compliance with operational, security, and audit requirements.
- Coordinate maintenance activities, patching, and infrastructure upgrades.
- Manage vendor relationships and support onsite logistics.
- Maintain operational documentation, inventory, and asset records.
- Provide leadership, mentoring, and guidance to data center technicians and engineers.
- Maintain, manage and support client facing relationship with Datacenter Director.
Required Skills
- 5+ years of data center operations or infrastructure support experience.
- Strong knowledge of server, storage, network, power, and cooling systems.
- Experience with incident, change, and problem management processes.
- Understanding of data center security, compliance, and business continuity practices.
- Strong leadership, communication, and stakeholder management skills.
Key Success Measures
- SLA compliance and service availability.
- Effective incident and escalation management.
- Successful execution of maintenance and infrastructure projects.
- Audit readiness and operational compliance.
Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.
About Company
Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.
Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.
We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted" that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.
Industry: Information Technology and Services
Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI