Reports to: Director of IT
FLSA Status: Hourly (Non-Exempt)
Hours: 40 hours (Full-Time)
Campus: Melbourne
We exist to glorify God by being a loving community where people are saved, set free, discipled, empowered, and sent out to fulfill their God-given calling.
Job Summary:
This position is responsible for the health, integrity, and optimization of the organization’s data systems, with a primary focus on Ministry Platform. This role serves as a vital link between technical data management and ministry execution, ensuring that staff and leadership have the accurate information necessary to foster community and growth.
Essential Duties and Responsibilities:
• Maintain rigorous standards of data integrity through regular auditing, cleanup, and deduplication within Ministry Platform.
• Manage the user lifecycle by creating new user accounts, assigning appropriate security roles, and providing timely support for unlocking accounts.
• Create and manage database views and events to streamline organizational workflows and ensure data is accessible.
• Oversee website integration with Ministry Platform to ensure seamless data flow between public-facing platforms and the core database.
• Partner with various ministries (including CCA) to identify their unique data needs and help them leverage Ministry Platform to achieve their goals.
• Assist ministries with complex reporting requirements, gathering and analyzing data to provide actionable insights for leadership.
• Create and manage groups within the system to support campus activities, small groups, and community engagement.
• Lead the training of new hires on the basics of Ministry Platform, ensuring they are equipped to use the system effectively from their first day.
• Apply creative problem-solving skills to resolve technical hurdles and improve system usability for all staff and volunteers.
Job Skills and Competencies:
• Proven experience managing databases, specifically with Ministry Platform or similar CRM/ERP systems.
• Associate’s or Bachelor’s degree in Information Technology, Data Management, or a related field, or 2+ years of relevant experience in database administration, specifically SQL.
• A creative problem solver who balances technical expertise with a heart for serving the ministry.
A natural ability to troubleshoot complex data issues and find creative, efficient solutions.
• Strong interpersonal skills with the ability to translate technical data concepts into understandable terms for ministry leaders.
• Customer Service Excellence: Provide friendly, courteous, and high-quality support to all users.
• Attention to Detail: Maintain high standards for data accuracy and system security.
• Collaborative Spirit: Work as a productive part of the church staff, seeking "Win/Win" outcomes in every interaction.
• Organized, ongoing learner.
• Self-starting – can work with little supervision or direction.
Other Qualifications:
• Calvary Chapel must be your home church with regular attendance
• Keep the ministry in the forefront of all you do, with a servant heart and optimistic attitude
(Philippians 2:3)
• Conduct yourself in a manner that reinforces the core values and mission of Calvary Chapel and agree to our Statement of Faith
• Function as a productive part of the church staff and attend staff meetings in coordination with direct supervisor
• Demonstrate a mature, ongoing personal relationship with Jesus through spiritual and moral integrity
• Strong commitment to the vision and mission of Calvary Chapel Melbourne (John 13:34-35)
• Fruit of the Spirit is consistently displayed in your life, as a reflection of God’s love to colleagues and visitors (Galatians 5:22-23)