Data Steward

Duties:

REMOTE

• The Veeva Network Data Steward is responsible for ensuring the accuracy, completeness, consistency, and integrity of contact master data across Veeva Network and related enterprise systems. This role serves as a key custodian of customer and contact data, supporting business operations by maintaining high-quality data standards and driving continuous data quality improvements.
• This position plays a critical role in enabling trusted contact data, improving operational efficiency, and enhancing business decision-making through high-quality master data management practices.

Duties and Responsibilities

• Reviewing, approving, and processing contact data creation, modification, merge, and deactivation requests in accordance with defined standards and service level agreements.
• Maintaining integrity, accuracy, completeness, and consistency of contact master data across Veeva Network and integrated systems.
• Executing data quality controls, validations, audits, and monitoring activities to identify and resolve data issues.
• Supporting data governance initiatives by enforcing data standards, policies, and stewardship best practices. Collaborating with internal stakeholders and external vendors to ensure accurate and timely updates to customer and healthcare professional (HCP) data.

Skills:

• Excellent computer skills (Microsoft office suite)Strong knowledge
• Demonstrated ability to learn and build a strong operational knowledge of client's systems which include Master Data Management, Veeva CRM, Salesforce Service Cloud, client Shop, and Veeva Network.
• History of successful performance.
• Strong Analytical skills.
• Process discipline and attention to detail
• Knowledge / work experience with CRM environments and Master Data Management including SAP preferred

Education:

• Bachelor s Degree from an accredited institution or a High School Diploma with 3 years of experience in customer service, data operations or master data management required