Title: Business Analyst
Location: This position will primarily be 'Telework' based. But Candidate MUST reside within a commutable distance from Harrisburg, PA / be able to report to the office location on an 'AS NEEDED' basis.
Duration: 09/07/2026-12/31/2026
BACKGROUND
Contractor(s) will be responsible for manual record deduplication, i.e., the process of identifying and resolving duplicate records created when the IIS is unable to automatically match and merge the records. This position will also be responsible for processing incoming records requests and change requests from the public.
Requirements:
" Manually merge immunization records in possible duplicate case queues
" Merge duplicate immunization records identified by providers reporting
" Separate records that are found to be comingled or incorrectly merged
" Resolve data discrepancies in patient records
" Identify trends in the creation of duplicate records
" Suggest improvements to IIS matching and merging processes
" Work with the registry manager and other IIS staff to develop, update, and maintain clearly defined standard operating procedures to support manual merging of records and separation of records that have been incorrectly merged
" Process record requests
" Process record change requests
" Provide hotline support for calls from the public regarding their record requests
" Communicate with public regarding their record requests via phone and email
" Adhere to jurisdiction policies to always maintain the security and confidentiality of data
" Communicate and collaborate with IIS staff to resolve duplicates and comingled records
" Consistently treat end users, stakeholders, and co-workers with dignity and respect
" Create and maintain a work environment that is welcoming and respectful of diversity
" Assist with other related tasks and duties as necessary
Required Skill
" 4 to 6 years of relevant Business Analyst Experience
" Data analysis and visualization skills
" Use distance communication methods including conference call and webinar tools
" Ability to work independently and as a part of a team
" Develop specific goals and plans to prioritize, organize, and accomplish work
" Establish short-term and long-term objectives and specify the strategies to achieve them
" Proficiency in Microsoft Office Suite, including Access, Excel, Power Point and Word
" Communicate effectively in writing, orally, electronically and in-person
" Ability to make decisions based on independent judgment and standard operating procedures
Disclaimer: i-Link Solutions Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. We especially invite women, minorities, veterans, and individuals with disabilities to apply. EEO/AA/M/F/Vet/Disability.