Data Processing Success Associate

Data Processing Success Associate

Overland Park, KS

Customer Service /

Full-Time Regular /

Hybrid

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At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

As a key member of the TreviPay Data Administration team, the Data Processing Associate plays a vital role in ensuring timely and accurate data entry of electronic invoices across multiple programs at TreviPay. This position is best suited for someone who thrives in a fast-paced, highly repetitive environment, is driven by precision, and can consistently deliver high-quality results under strict performance standards. The ideal candidate demonstrates a "quality over quantity" mindset while meeting demanding SLA (Service Level Agreement) and SLS (Service Level Standard) expectations.

Key Responsibilities

• Prepare, organize, and manually key a high volume of electronic invoices with exceptional accuracy, maintaining a low error rate per program.
• Follow standardized processes with discipline and consistency to ensure data integrity and security.
• Consistently meet or exceed performance metrics, including program-specific SLA and SLS requirements.
• Maintain a strong quality-focused approach, prioritizing accuracy even in repetitive, high-volume workflows.
• Effectively multitask across programs and platforms, managing competing priorities in a deadline-driven environment.
• Embrace change with a positive attitude, contributing to process improvement efforts and team adaptability.
• Demonstrate initiative by actively responding to questions and offering assistance where needed.
• Build collaborative relationships with internal teams to support seamless operations and enhance service delivery.
• Complete all assigned training by the due date and take part in ongoing learning and development initiatives.
• Adhere to all company policies related to data handling, security, and compliance.
• Perform additional tasks and responsibilities as assigned by leadership.

Preferred Skills and Qualifications

• Relevant customer support or operational experience, or a combination of education and experience suited to the role.
• At least one year of data entry experience preferred - training will be provided to the right candidate.
• Ability to remain focused and productive while performing highly repetitive tasks for extended periods.
• Excellent multitasking skills and ability to perform under pressure while maintaining a low error rate.
• Strong organizational skills and the ability to manage time and priorities effectively.
• High attention to detail with a commitment to maintaining accuracy in all work.
• Coachable and open to receiving feedback for continuous improvement.
• Proficient in Microsoft Outlook, Word, and Excel.
• Strong analytical and critical thinking skills.
• Clear and professional verbal and written communication skills.
• Must be able to navigate within a typical office environment and perform job responsibilities consistently during scheduled hours.

Core Competencies

Team members are expected to model professional behavior and foster a respectful, focused, and positive work environment by demonstrating:

Accountability & Respect - Take ownership and treat others with dignity.

Adaptability - Embrace change and remain flexible in shifting priorities.

Collaboration - Maintain a team-first mindset and offer support to others.

Communication - Practice active listening, use mindful tone and body language, and maintain professionalism in all interactions.

Problem-Solving - Be resourceful, forward-thinking, and analytical.

Customer-Centric Mindset - Respond promptly and helpfully to inquiries, driving client satisfaction.

TreviPay's Purpose, Vision, Mission & Values

Our Vision:

To bring innovation and payment expertise to every business in the world.

Our Mission:

To make B2B payments easier, faster, and smarter.

Our Core Values:

Ingenuity - We are driven by creativity and seizing opportunities through smart solutions.

Empathy - We actively listen and understand the perspectives of employees, clients, and communities.

Tenacity - We are relentlessly committed to the success of our customers and empowered to make impactful decisions.

Guiding Principles:

• Cultivate a Growth Mindset
• Encourage Entrepreneurial Spirit
• Experience a Culture of Empowerment
• Unite in a Team
• Have Fun
• Champion Diversity
• Align for Client Centricity
• Act with Integrity

Why you will love working at TreviPay

• Competitive salary
• Paid parental leave
• Generous paid time off
• Medical, dental, vision, FSA, Life/AD&D, long and short term disability
• 401K matching
• Employee referral program

At TreviPay we believe:

• in saying yes to unique and challenging requirements
• empowered team members are creative team members
• our products make the customer's day just a little bit better
• work/life balance makes us all more effective

TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [email protected] to request an accommodation.

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