Technical AnalystAbout the Team Global Response Operations (GRO) Protect is client frontline defense against integrity threats across client, Threads, and client. We detect, investigate, and enforce against harmful content from hate speech and scams to coordinated inauthentic behavior and dangerous organizations. Our team combines operational expertise with technical tooling to protect billions of users at scale. We are looking for Technical Analysts to join our Protect team and help scale our enforcement capabilities. You will work with detection pipelines, data analysis tools, and AI-powered platforms to monitor content trends, validate enforcement accuracy, and support investigations.This role is ideal for someone who is technically capable (comfortable with SQL and data tools), detail-oriented, and motivated by the mission of making the internet safer.Responsibilities:Monitor and maintain detection pipelines that identify harmful content across client platforms, including running precision checks, reviewing match results, and flagging anomaliesExecute structured data queries using SQL-based tools to track enforcement volumes, identify content trends, and prepare operational reportsConduct fan-out investigations by mapping related entities (accounts, pages, content) from cases using internal discovery tools, and reviewing assets against documented enforcement criteriaValidate automated classifier outputs by reviewing content samples flagged by AI models, assessing accuracy, and documenting findings for pipeline tuningSupport recurring operational reporting by pulling and formatting data for weekly business reviews, enforcement trackers, and case summariesMonitor automated workflow health and flag failures or degradation in pipeline performance for engineering follow-upCollaborate with FTE analysts and investigators to support high-priority escalations and time-sensitive enforcement actionsThis role may involve exposure to potentially graphic and/or objectionable content including but not limited to graphic images, videos and writings, offensive or derogatory language, and other potentially objectionable material. i.e. child exploitation, graphic violence, animal abuse, self-injury and other content which may be considered offensive or disturbing.
About the Company
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Rose International
Founded in 1993 by Sue Bhatia, Rose International is one of the nation's leading minority- and woman-owned providers of Staffing and Total Talent Solutions. We serve companies in all 50 states and employ thousands of people across the country.