Job Details
Job Description
This is your opportunity to start a lifelong career with unlimited opportunities. Discover the flexibility youve been searching for by taking a minute to finish our online application.
How you will do it :
- Respond to verbal and written queries from customers and associates regarding database updates, and completing the necessary changes in Business applications.
- Provide Tier 1 technical and panel programming support to service/install groups and end user customers (training provided).
- Professional phone skills and ability to resolve issues real time with customers.
- Employee must adhere to the Quality Assurance Program
Hours vary from 8am to 8pm - must be flexible to hours. There are scheduled shifts.
What we look for:
Required:
- Education: - Minimum secondary school education.
Skills:
- Must be computer knowledgeable in a database environment with strong keyboard skills, 40+WPM
- Must be well organized and possess excellent verbal and written communication skills
- Individual must possess strong problem-solving skills and be able to work independently
Other:
- Hours of work to be determined: shifts range from morning to evening, some weekend work will be required
- Preferred Technical background and/or knowledge of Alarm products would be an asset