LIHEAP Data Entry Clerk

Department: Low Income Home Energy Assistance Program (LIHEAP)
Location: OACAC Central Office
Reports Directly To: LIHEAP Supervisor
Employment Type:Full-Time
FLSA Status: Non-Exempt
Salary:$16.00 - $16.50 Hourly

About Us

Ozarks Area Community Action Corporation (OACAC) is a nonprofit organization dedicated to reducing poverty and strengthening communities by providing services and support to individuals and families throughout the Ozarks.

Position Overview

The LIHEAP Data Entry Clerk supports the Energy Assistance and Energy Crisis Intervention programs by processing applications, reviewing documentation, entering information into program systems, and assisting participants throughout the application process. This position plays an important role in ensuring applications are processed accurately, efficiently, and confidentially.

Key Responsibilities

• Review and process LIHEAP applications and supporting documentation.
• Enter and maintain accurate participant information in program systems.
• Communicate with participants regarding application status and required information.
• Maintain confidentiality and accurate program records.
• Stay informed of program requirements and participate in required training.

Minimum Qualifications

• High school diploma or GED.
• Basic office, clerical, phone, and data entry skills.
• Ability to learn and follow program guidelines and computer systems.

Preferred Qualifications

• Previous data entry, clerical, customer service, or administrative experience.
• Experience working with energy assistance or community service programs.

Required Skills and Abilities

• Strong attention to detail and accuracy.
• Ability to communicate professionally with participants and coworkers.
• Ability to work independently and manage a high volume of work.
• Ability to maintain confidentiality and handle sensitive information.
• Valid Missouri driver's license and appropriate vehicle insurance.

Compensation

• $16.00 - $16.50 hourly

Benefits

• Employer-Paid Health Insurance Option
• Dental Insurance
• Vision Insurance
• Life Insurance
• Retirement Plan
• Paid Time Off
• Paid Sick Leave
• Paid Holidays
• Tuition Assistance
• Paid Training and Professional Development Opportunities
• Family-Friendly Work Environment
• Positive Team Culture

Pre-Employment Requirements

Employment is contingent upon completion of required background checks and other pre-employment requirements applicable to the position.

Equal Opportunity Employer

Ozarks Area Community Action Corporation (OACAC) is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to protected status.