Highlights
Design, develop, and maintain training curricula for data center technicians, engineers, and operations staff (e.g., electrical, mechanical, networking, safety). This role bridges the gap between technical subject matter experts and frontline teams by managing the full training lifecycle.
Numbers & Facts
| Location | Hubbard, TX |
| Industry | Other/Not Classified |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 1997 |
| Website | http://www.milestone.tech |
Description
The Data Center Training Coordinator is responsible for designing, organizing, delivering, and tracking training programs that ensure data center operations staff are skilled, certified, and compliant with safety and operational standards. This role bridges the gap between technical subject matter experts and frontline teams by managing the full training lifecycle.
How You Will Make an Impact
- Design, develop, and maintain training curricula for data center technicians, engineers, and operations staff (e.g., electrical, mechanical, networking, safety)
- Coordinate new-hire onboarding programs specific to data center environments
- Schedule and facilitate instructor-led training, virtual sessions, hands-on labs, and e-learning modules
- Collaborate with the Product Management team and SMEs to create and review technical content.
- Plan training logistics and create communication templates for large technical rollouts.
- Develop course materials, including slide decks, online learning courses, On the Job Training (OJTs), assessments, and SOPs.
- Support the creation of digital content such as videos and interactive materials for a Learning Management System (LMS).
What You Will Need to Succeed
- Minimum 3+ years of experience in Learning and Development.
- Bachelor''''s degree in Learning and Development or equivalent experience is preferred.
- Excellent presentation, interpersonal, multi-tasking, and writing skills are required.
- Curiosity and passion for learning.
- Ability to collaborate and influence across multiple teams and stakeholders.
- Exemplary customer service mindset, high motivation, and a team player.
- Effective verbal and written communication skills; ability to convey ideas independently.
- Availability and willingness to travel.
- Experience in technical writing is advantageous.
- Relevant experience in computer sciences is advantageous.
- Project management experience.
About Company
At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.
Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.