Highlights
As a Data Center Technician 2, you will be working alongside Data Center Operations Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling. High and low-level task management, working with partner teams to support IT service health and capacity.
Numbers & Facts
| Location | Santa Clara, CA |
| Industry | Other/Not Classified |
| Company Size | 2,000 to 2,499 employees |
| Year Founded | 1997 |
| Website | http://www.milestone.tech |
Description
As a Data Center Technician 2, you will be working alongside Data Center Operations Leads in supporting installs, troubleshooting, and maintaining servers, networking equipment, and cabling. Expansion of basic knowledge and experience working with computers and related knowledge is expected.
- In-depth usage of command-line tools and techniques, both Linux and client-specific
- Provide first-level triage and support debugging of issues discovered on IT hardware
- Professional communication in emails, tasks, and meetings
- High and low-level task management, working with partner teams to support IT service health and capacity
- Maintain the IT server repair queue and execute repairs on servers and related hardware
- Supervise and execute custom builds and reworks of servers and racks
- Validate repair documentation for IT hardware and configurations
- Support on-site vendor visits by escorting and assistance with internal tools
- Other tasks as required to support IT service on a local basis
Skills
- 1-3 years experience with Linux system administration, network administration
- Basic understanding of PC / server hardware
- Proficiency in the Linux command line with common UNIX tools
- Driven, self-motivated work ethic
- Eagerness to learn new technologies and adapt to constant change
- Focused, detail-oriented, able to manage and analyze technical data from multiple sources
- Ability to dynamically switch between people-oriented and technically-oriented mindsets
- Excellent written and verbal communication skills
- Able to safely lift and move a minimum of fifty (50) pounds
#LI-TK3
About Company
At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.
Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.