Job OverviewAs aData Center Technician, you will work closely with Data Center Leads to support the installation, troubleshooting, and maintenance of servers, networking equipment, and cabling. This role is critical to ensuring the reliability and performance of our data center operations.
How You Will Make an ImpactGain a solid understanding of theticket management processand contribute to timely resolution. Learn and applydiagnostic methodsto troubleshoot data center equipment effectively. Accuratelypull and manage inventoryin accordance with established documented processes. Ability to work cross functionally to maintain accurate inventory systems. Develop skills inserver repair techniques, including replacing hard drives, RAM, motherboards, and other components. Assist withphysical tasks, such as moving and racking equipment for special projects. We are Hardware/component replacement focused with the possibility of delving into software in the future Perform additional tasks as directed by management to support operational goals.
What You Will Need to SucceedHigh School Diploma or GED. AReal IDor other federally accepted identification for U.S. travel. Minimum1 year of general work experience. Basic knowledge of or hands-on experience withcomputer hardware and repair. Ability to travel to supported data center locations. Quick learner with the ability to adapt to new software and tools. Strongprofessional communication skills, both verbal and written. Self-motivated with excellent attention to detail and the ability to work independently. Ability tomulti-taskand manage priorities with minimal supervision. Comfortable wearingPersonal Protective Equipment (PPE)for extended periods. Ability to safely lift, push, pull, and move at least50 pounds. Capable of walking long distances throughout the day. Willingness to work in environments that may includehot aislesand indoor areas reaching90+ degrees Fahrenheitduring certain times of the year.
Preferred QualificationsAt least1 year of computer hardware repair experience. Associate or bachelor's degree in a related field, or currently pursuing one. #LI-MM1
At Milestone, we know IT, and we’re consistently driving innovation in infrastructure operations to improve the overall customer experience. As a Managed Services Provider (MSP), we use technology intelligently to make IT infrastructures smarter, streamlined, and ultimately, more successful.
Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to your company and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients.
Since our inception in 1997, our clients have benefited from more efficient operations and a renewed focus on employee development and business innovation. When founder, Prem Chand, started Milestone Technologies, Inc. he aimed to solve the growing problem of IT Relocation for Silicon Valley businesses. Today, with more than 2,000 employees serving a substantial client base of over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed around the globe.